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Hello, all. Been browsing the main site on and off for a couple of years (still read the archives at the Wayback Machine) and I've been browsing the forums for about a month now. So I figured I should come and play too. 
So I work at a large chainstore pharmacy (not Walgreens), have been for about 10 months (first real job yays!) and I've got a few stories to share with you. I'll share the three that have me scratching my head the most.
1. Lady (50 ish) comes up to my register with a basket of random stuff and as she's paying, I happen to see that the bottle of Dawn she bought was leaking. So I tell her it's leaking. My shift manager is also coming by at that moment to grab me my change that I called for and mentions that she'll grab a replacement soap when she comes back with my change. Huge line is building, we've got the only 3 other people on registers and the other manager on Western Union while the lady is standing there getting angrier and angrier. Long story short, manager forgets part of my change and forgets the soap because she's also trying to tend photo and the 50 million other things she has to do so I have to call her back to get me the rest of the change. Granted, I didn't have my drawer open yet (because the lady hadn't yet paid) and probably should've gone to replace the soap myself but I didn't because my brain sort of went "blurp". The lady finally curses, goes off to get her own replacement bottle and then my manager comes back with the correct change. Lady starts yelling "You had NO intention of getting me MY soap, did you?!?" and then immediately grabs a piece of paper and asks me the store manager's name, the name of the store (duh, it's on my vest and it's on your receipt and on the sales flyer you're holding!). I'm sort of going "deer in the headlights" and just sort of mechanically repeat it. To top it off, she yanks on the (still in the printer) receipt and storms off when the receipt doesn't come out. Screwed up my register tape which is a pain in the arse to fix.
2. Guy (40's construction worker type, lean smoker/drinker type deal) comes with a can of Natural Ice (24 oz) for $1.19. He pays with change and is a few pennies off but has $ .40 or so in nickels and dimes. He asks for the pennies, I say, "No, I don't have them. (Coworker), do yo-?" He TOSSES the change at me and storms off with his beer. Five minutes later he comes back with 10 pennies, SHOVES himself in front of another customer, says, "Now you won't have to inconvenience another customer for a few DUCKING pennies!" and storms off again.
3. I had been there about a couple months when I answer the phone. Guy had forgotten his money order in his pants pocket and it had gone through the wash. Can he return it for cash? When I told him no, he grumbled and snarled. "Well what do you MEAN? I paid for it! I have the receipt now you give me that refund! I wanna speak to your MANAGER!" and other SC tirade related noises. I transferred him over to the assistant store manager. 5 seconds later I hear him say "Yes sir, the number is 1-800-Chainstore have a nice day."
Granted, these are MILD when it comes to what I've read here so far but still amusing to me. Wait til I tell you guys about the gross customers I get though...phew. Although I feel kinda bad telling you guys about them, it's like back talking. Ah well.
So I work at a large chainstore pharmacy (not Walgreens), have been for about 10 months (first real job yays!) and I've got a few stories to share with you. I'll share the three that have me scratching my head the most.
1. Lady (50 ish) comes up to my register with a basket of random stuff and as she's paying, I happen to see that the bottle of Dawn she bought was leaking. So I tell her it's leaking. My shift manager is also coming by at that moment to grab me my change that I called for and mentions that she'll grab a replacement soap when she comes back with my change. Huge line is building, we've got the only 3 other people on registers and the other manager on Western Union while the lady is standing there getting angrier and angrier. Long story short, manager forgets part of my change and forgets the soap because she's also trying to tend photo and the 50 million other things she has to do so I have to call her back to get me the rest of the change. Granted, I didn't have my drawer open yet (because the lady hadn't yet paid) and probably should've gone to replace the soap myself but I didn't because my brain sort of went "blurp". The lady finally curses, goes off to get her own replacement bottle and then my manager comes back with the correct change. Lady starts yelling "You had NO intention of getting me MY soap, did you?!?" and then immediately grabs a piece of paper and asks me the store manager's name, the name of the store (duh, it's on my vest and it's on your receipt and on the sales flyer you're holding!). I'm sort of going "deer in the headlights" and just sort of mechanically repeat it. To top it off, she yanks on the (still in the printer) receipt and storms off when the receipt doesn't come out. Screwed up my register tape which is a pain in the arse to fix.
2. Guy (40's construction worker type, lean smoker/drinker type deal) comes with a can of Natural Ice (24 oz) for $1.19. He pays with change and is a few pennies off but has $ .40 or so in nickels and dimes. He asks for the pennies, I say, "No, I don't have them. (Coworker), do yo-?" He TOSSES the change at me and storms off with his beer. Five minutes later he comes back with 10 pennies, SHOVES himself in front of another customer, says, "Now you won't have to inconvenience another customer for a few DUCKING pennies!" and storms off again.
3. I had been there about a couple months when I answer the phone. Guy had forgotten his money order in his pants pocket and it had gone through the wash. Can he return it for cash? When I told him no, he grumbled and snarled. "Well what do you MEAN? I paid for it! I have the receipt now you give me that refund! I wanna speak to your MANAGER!" and other SC tirade related noises. I transferred him over to the assistant store manager. 5 seconds later I hear him say "Yes sir, the number is 1-800-Chainstore have a nice day."
Granted, these are MILD when it comes to what I've read here so far but still amusing to me. Wait til I tell you guys about the gross customers I get though...phew. Although I feel kinda bad telling you guys about them, it's like back talking. Ah well.
)
to customerssuck.com btw
cents, it wouldn't be a problem."
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