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I've been making new friends again! 
Had no hell days like my last post, but got a few good ones this week. Let's begin.
D6
Background, D6 is the new code word for our police district in case we call the police, so we can just say "Call D6" and anyone who overhears doesn't understand what that means. It cuts down on all the stupid questions from random people like "Is everything ok? Why are the police coming?" If you don't know, you probably aren't involved. Go away.
Anyway, it's back to the usual, but my schedule's shifted a bit, and now I have to work Friday AND Saturday graves (only worked Saturdays before, and Fri/Sat are the worst days of the week). This means 2 days of low rates, which means 2 days of low-rent cock weasels coming in with 8 friends and splitting a room rate at $10 apiece or something, then trashing the hotel and pissing me off. Awesome.
First call comes in at 2:50am, loud party in the room, but we go up and give a polite first warning (hey, I can be nice too!), and to my surprise it's actually a group of middle-aged business people that are all with a group we have in-house. We're all pleasant to one another, and I go away feeling somewhat confidant that they're going to be adults about this whole thing. I also notice that the complaining neighbor is with the same group, so maybe they'll be respectful. I'm also an idiot, because I should know better by now.
Second call comes in at 3:10am, and I'm less nice this time. We talk to them again, let them know that it's their final warning, and let them know that any further noise complaints will leave me no choice but to empty the entire room and remove them from the hotel, which I don't really want to do (it's a pain in the ass, although I do kinda enjoy it if they're dickheads beforehand), and they're understanding. No anger, nothing bad, so they're being fairly friendly. That said, I also don't have much choice, since my friendliness has already faded quite a bit, and I can hear people in the room listening around the corner and whispering snide little comments that they think I can't hear. Woo-sah...woo-sah....
3:30am, you guessed it...third call! We go back up, the noise is the worst it's been thus far, so the police (D6) get called out and it's eviction time, boys and girls! Right away, the bullshit starts flying from 4-5 different SCs in the room. There was a lot of back and forth, so I'll just summarize.
SC1: But we were never warned!
SC2: I hope you feel good about yourselves.
SC3: Do you know how much money we've paid your hotel? (Side note, your GROUP paid us plenty...you've paid us about $120 for one night. We'll live without your business.)
SC1: This is unbelievable!
SC4: This is the most important thing you can be doing right now? (Side note, when you're the only ones being dickheads in the hotel...yes.)
SC5: I'm going to sue your ass for harassing us. (Side note, if I had $1 for every time someone threatened to sue me, I'd be retired by now.)
Finally, after arguing with us and DPD, the lead cop (We'll call him MS) finally decides he's had enough.
MS: This is your room?
SC1: Yes!
MS: Well you're too loud in it. You seem to be thinking that I'm negotiating with you, but I'm really not. Pack your shit up and leave.
SC1: But I paid for the room.
MS: And now you've been ordered out of it for not following the rules. You've got about 10 seconds to decide between packing and detox.
She chose packing, btw
MS then comes out where SCs 3-5 are bitching at me (I'm ignoring them, which is having a wonderful effect on their mental states), and he orders them to the elevator. SC3 keeps arguing, and damn near has the cuffs on him before he finally has an "Oh Shit" moment and realizes he's about to go to detox (already had one arm pulled behind him before some quick words talked him out of it). They go walking off, but damn near end up in detox again when they start yelling comments back down the hallway. They get lucky though, and get to just leave. We do find out that they have their own rooms though, so I get their room numbers/names...and tell DPD we're fine with them staying unless they have any more noise issues (said this in front of the SCs). This got them to turn bright red, but they held their damn tongues this time. 
SC1 and SC2 are still packing, and after about 20 minutes, we finally get them out of the room. SC2 has his own room (and is sent back there), but SC1 is ordered by DPD to leave...then they catch her trying to go up to another room with SCs 3-5, which leads to another round of people nearly going to detox! They damn near have to drag her off property, but she's finally gone.
SC3 then decides to try and berate me at the front desk, but I couldn't tell you what he said, since I was ignoring him for most of what he said (to the point of surfing the internet while he rambled on...was here on CS, as a matter of fact ). He walks off telling me, of course, that he was going to have me fired in the morning. I'm still here though, so I don't think either he, or the person they did kick out, was able to convince my manager that I'm a cockbite. It helps that we keep logs and reports of everything like this as backup. 
Fight Club, Retard Version
We got called outside tonight to watch 2 groups of gang-affiliated guys get into a fist fight across the street. Police were on the way, and I wasn't getting my people stabbed by getting in the way, so we just made sure no one else got hurt. Sure was fun watching the police come and break it up though.
Pukey McGee
Post fight, police arrest a bunch and 1 goes to the hospital (he was losing the fight by quite a bit ) and a couple pedestrians walk up to see what's going on. Right as they do, someone drives by in a truck with someone puking out of the backseat window. Gross, but the reaction of the 2 people next to me was wonderful. Something of a mix between revulsion, hilarity, and the need to pee.
Out of place
This isn't a customer thing, just a random note...I had a post where I thought stress was giving me back pain. Turns out that may not be the case...I might have a slipped or bulging disc. Ow. Let me be the first to tell ya, it's quite wonderful ><
The galaxy is coming!
Did you know that the entire galaxy is coming here for a party to celebrate the coronation of Jormax the Mighty? No? Neither did I until Tuesday, when I was informed by someone with breath that got me drunk from about 10 feet away.
All hail Jormax, bitches!
I couldn't bring myself to call anyone for him...he was just too fun, so I sent him to our sister hotel a few blocks away Got a nice phone call for that one
Are you people idiots!?
As I type this, a moving/decorating company is about to finish a freight load-out from our hotel that has been going for over 10 hours (was supposed to last 3). In the past 10 ours, these guys destroyed our freight elevator and did thousands of dollars in damage, and disabled it for 3-4 hours (we had 2 smaller elevators that they used, and did not damage). They also were moving laptops that belonged to a group, and they destroyed 3 of those laptops (Approx cost, $6500 total). When I got in, I went out to check up on them, and found 2 guys walking in our dock...on top of the trash compactor. Smoking.
Ok guys, trash...is flammable, especially since most of it isn't exactly WET! Not to mention you are right next to a GIANT (3' by 3') sign that says "NO SMOKING, FLAMMABLE!" Why is there a sign like that? Because you're right next to the fucking gas main you fucking winners!!!!! These same guys are using a forklift to get their people onto the compactor...yes, they are having people stand on the "fork" and lifting them, which violates all kinds of safety regulations.
I didn't even argue, I flagged their foreman down, and more or less told him to get them off the property before I committed a justifiable pair of homicides. Our gas main doesn't leak or anything, but you've got to be some kind of idiot to smoke near one...if the compactor had caught and went up in a blaze, it was far enough from the main that it probably would not have exploded, but we still would have had a major fire on our hands, enough to evacuate the hotel. Before anyone asks, both people spoke English as their first language as well, so no excuses about the No Smoking sign, and it also had the appropriate symbols.
That's all for this week, I'm not dead yet...at least on the outside. My soul continues to shrivel.
Had no hell days like my last post, but got a few good ones this week. Let's begin.D6
Background, D6 is the new code word for our police district in case we call the police, so we can just say "Call D6" and anyone who overhears doesn't understand what that means. It cuts down on all the stupid questions from random people like "Is everything ok? Why are the police coming?" If you don't know, you probably aren't involved. Go away.
Anyway, it's back to the usual, but my schedule's shifted a bit, and now I have to work Friday AND Saturday graves (only worked Saturdays before, and Fri/Sat are the worst days of the week). This means 2 days of low rates, which means 2 days of low-rent cock weasels coming in with 8 friends and splitting a room rate at $10 apiece or something, then trashing the hotel and pissing me off. Awesome.
First call comes in at 2:50am, loud party in the room, but we go up and give a polite first warning (hey, I can be nice too!), and to my surprise it's actually a group of middle-aged business people that are all with a group we have in-house. We're all pleasant to one another, and I go away feeling somewhat confidant that they're going to be adults about this whole thing. I also notice that the complaining neighbor is with the same group, so maybe they'll be respectful. I'm also an idiot, because I should know better by now.
Second call comes in at 3:10am, and I'm less nice this time. We talk to them again, let them know that it's their final warning, and let them know that any further noise complaints will leave me no choice but to empty the entire room and remove them from the hotel, which I don't really want to do (it's a pain in the ass, although I do kinda enjoy it if they're dickheads beforehand), and they're understanding. No anger, nothing bad, so they're being fairly friendly. That said, I also don't have much choice, since my friendliness has already faded quite a bit, and I can hear people in the room listening around the corner and whispering snide little comments that they think I can't hear. Woo-sah...woo-sah....
3:30am, you guessed it...third call! We go back up, the noise is the worst it's been thus far, so the police (D6) get called out and it's eviction time, boys and girls! Right away, the bullshit starts flying from 4-5 different SCs in the room. There was a lot of back and forth, so I'll just summarize.
SC1: But we were never warned!
SC2: I hope you feel good about yourselves.
SC3: Do you know how much money we've paid your hotel? (Side note, your GROUP paid us plenty...you've paid us about $120 for one night. We'll live without your business.)
SC1: This is unbelievable!
SC4: This is the most important thing you can be doing right now? (Side note, when you're the only ones being dickheads in the hotel...yes.)
SC5: I'm going to sue your ass for harassing us. (Side note, if I had $1 for every time someone threatened to sue me, I'd be retired by now.)
Finally, after arguing with us and DPD, the lead cop (We'll call him MS) finally decides he's had enough.
MS: This is your room?
SC1: Yes!
MS: Well you're too loud in it. You seem to be thinking that I'm negotiating with you, but I'm really not. Pack your shit up and leave.
SC1: But I paid for the room.
MS: And now you've been ordered out of it for not following the rules. You've got about 10 seconds to decide between packing and detox.
She chose packing, btw
MS then comes out where SCs 3-5 are bitching at me (I'm ignoring them, which is having a wonderful effect on their mental states), and he orders them to the elevator. SC3 keeps arguing, and damn near has the cuffs on him before he finally has an "Oh Shit" moment and realizes he's about to go to detox (already had one arm pulled behind him before some quick words talked him out of it). They go walking off, but damn near end up in detox again when they start yelling comments back down the hallway. They get lucky though, and get to just leave. We do find out that they have their own rooms though, so I get their room numbers/names...and tell DPD we're fine with them staying unless they have any more noise issues (said this in front of the SCs). This got them to turn bright red, but they held their damn tongues this time. SC1 and SC2 are still packing, and after about 20 minutes, we finally get them out of the room. SC2 has his own room (and is sent back there), but SC1 is ordered by DPD to leave...then they catch her trying to go up to another room with SCs 3-5, which leads to another round of people nearly going to detox! They damn near have to drag her off property, but she's finally gone.
SC3 then decides to try and berate me at the front desk, but I couldn't tell you what he said, since I was ignoring him for most of what he said (to the point of surfing the internet while he rambled on...was here on CS, as a matter of fact
). He walks off telling me, of course, that he was going to have me fired in the morning. I'm still here though, so I don't think either he, or the person they did kick out, was able to convince my manager that I'm a cockbite. It helps that we keep logs and reports of everything like this as backup. Fight Club, Retard Version
We got called outside tonight to watch 2 groups of gang-affiliated guys get into a fist fight across the street. Police were on the way, and I wasn't getting my people stabbed by getting in the way, so we just made sure no one else got hurt. Sure was fun watching the police come and break it up though.
Pukey McGee
Post fight, police arrest a bunch and 1 goes to the hospital (he was losing the fight by quite a bit
) and a couple pedestrians walk up to see what's going on. Right as they do, someone drives by in a truck with someone puking out of the backseat window. Gross, but the reaction of the 2 people next to me was wonderful. Something of a mix between revulsion, hilarity, and the need to pee.Out of place
This isn't a customer thing, just a random note...I had a post where I thought stress was giving me back pain. Turns out that may not be the case...I might have a slipped or bulging disc. Ow. Let me be the first to tell ya, it's quite wonderful ><
The galaxy is coming!
Did you know that the entire galaxy is coming here for a party to celebrate the coronation of Jormax the Mighty? No? Neither did I until Tuesday, when I was informed by someone with breath that got me drunk from about 10 feet away.
All hail Jormax, bitches!
I couldn't bring myself to call anyone for him...he was just too fun, so I sent him to our sister hotel a few blocks away
Got a nice phone call for that one Are you people idiots!?
As I type this, a moving/decorating company is about to finish a freight load-out from our hotel that has been going for over 10 hours (was supposed to last 3). In the past 10 ours, these guys destroyed our freight elevator and did thousands of dollars in damage, and disabled it for 3-4 hours (we had 2 smaller elevators that they used, and did not damage). They also were moving laptops that belonged to a group, and they destroyed 3 of those laptops (Approx cost, $6500 total). When I got in, I went out to check up on them, and found 2 guys walking in our dock...on top of the trash compactor. Smoking.
Ok guys, trash...is flammable, especially since most of it isn't exactly WET! Not to mention you are right next to a GIANT (3' by 3') sign that says "NO SMOKING, FLAMMABLE!" Why is there a sign like that? Because you're right next to the fucking gas main you fucking winners!!!!! These same guys are using a forklift to get their people onto the compactor...yes, they are having people stand on the "fork" and lifting them, which violates all kinds of safety regulations.
I didn't even argue, I flagged their foreman down, and more or less told him to get them off the property before I committed a justifiable pair of homicides. Our gas main doesn't leak or anything, but you've got to be some kind of idiot to smoke near one...if the compactor had caught and went up in a blaze, it was far enough from the main that it probably would not have exploded, but we still would have had a major fire on our hands, enough to evacuate the hotel. Before anyone asks, both people spoke English as their first language as well, so no excuses about the No Smoking sign, and it also had the appropriate symbols.
That's all for this week, I'm not dead yet...at least on the outside. My soul continues to shrivel.
), they have very strict limits on how much you can bid.
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