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*an update of sorts.....posting because I'm none too happy with co-workers about it*
Last night I looked up "Mr. Poopy's" account because I was curious as to what might've happened with his damaged items, and apparently for the one book which he WAS charged for (which belonged to another library in the system, I think whoever handled the damaged items belonging to us just decided to delete them), our head circulation person cancelled the fee, and so he's not had to pay for any of the nasty items he returned. Granted, I was not present during any other transactions involving Mr. Poopy's items, and so I don't know the exact circumstances, but I'm more than a little bothered by idea that my co-workers at the circulation desk apparently feel it's okay for patrons to return poop-covered items.
I bet Mr. Poopy said he returned them in fine condition, no doubt some kid dumped a bag of poop in the drop box. Or else "oh, my mother has alzheimers and she threw poop at me and it landed on the books. I didn't want to clean it up because I thought you should know poop got on it."
This reminds me of some jerkoff that always gets Interlibrary Loans from us. ONe day he dropped off some books that he spilt orange juice on. In fact, he admited he was driving and accidently spilled oj. And he just dropped them on our desk, getting juice on the desk. My co-worker was pissed! And these books don't belong to us, they belong to another library system. He acted like it was no big thing. I have been frosty to him for years.
Time! Time! Time is what turns kittens into cats.
Don't teach me a lesson; all I learn is that you are an asshole.
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