If 1 inch of popcorn is your biggest problem...

[Food Lady]

This didn't even happen to me, but I was so angry: I had just walked in the door the other day when I saw the MOD and a customer. All I heard out of her (customer) was: "I'm so pissed!!" and then she walked away in a huff. So what was this all about? A BAG OF POPCORN Yes, you read it right. At our store we fill the bags maybe 1 inch from the top to prevent spillage, and actually, a lot of customers request it. Apparently this chick was so upset about that 1 inch of popcorn that she made a point to get a manager up to the front lanes to yell at him. Um, ever heard of a country called the Philippines, where people live on top of garbage heaps, searching for scrap metal to sell so they can feed their children?? Ungrateful, entitled, apathetic women in this city....

Oh, and I have to add this: Yesterday another customer had a situation with her little boy and what I think was a pedophile on the prowl [don't worry--boy is totally fine]. Now SHE would have reason to be upset and taking it out on people; I mean, it would be understandable. But she totally didn't. In fact, she was very appreciative of all of us and when she asked me the time--a very simple request--she actually said "Thank you so much." Most polite customer I've had in a while when she had every reason to be otherwise.

[cinema guy]

I wish we did that. My CWs fill popcorn to overflowing and some customers leave a trail all the way to their seats. GRRR!

[Food Lady]

We get that too.

[One-Fang]

I don't think that second lady is a "despite" situation. As in "she was nice despite what was going on". I think it's "she was nice because of what was going on".

This is a lady who, it's probably fair to say, had a good idea what a REAL problem IS! A woman who has bigger issues than whether she gets enough popcorn or not, and doesn't feel the need to berate poor customer service staff to make herself seem more important. She has a Real Problem to worry about, and seeming to be "So Important" is not high on her agenda right now.

I think people who are the moan and whine type have probably never had anything 'Real' to moan and whine about. Those that have, realise that the situation they're in right now isn't worth moaning over, so they don't.

[Mordecai]

We're told to do this at my theatre too, unless the guest requests more, which we have to give them.

[JustADude]

I think people who are the moan and whine type have probably never had anything 'Real' to moan and whine about. Those that have, realize that the situation they're in right now isn't worth moaning over, so they don't.

Damn right, One-Fang.
I can tell you, from personal experience, that a jaunt through living hell absolutely gives you a better perspective over what 'a big deal' means.

A big deal is a life, taken without warning and gone beyond all recovery.

A big deal is having your future burned to ash and your dreams broken into rubble, knowing you have to somehow pick up the pieces and go on, trying to fit the wreckage back together into some pale shadow of what it was before.

A big deal is having to live with the guilt of survival, always thinking of all the things you could have, should have, would have done, if only you'd known what was going to happen.

A big deal is NOT being shorted on a bag of popcorn.

[RootedPhoenix]

*applauds JustADude* You are exactly right. I don't envy people who don't understand what a big deal is.

[mharbourgirl]

*adds to applause*

Word and truth, dude.

Popcorn? Send the EW off to work at a food bank for a few weeks to see what REAL hunger looks like.

Popcorn? I'm autistic, that's a slightly more complicated problem than a few grains of popcorn.

Oh, and I invite that self-centered twit to visit my youngest, adopted baby sister. She has fetal alcohol syndrome. A scan of her brain doesn't look anything even remotely like a normal human brain - there are parts literally missing, or terribly under-developed. She is in her late 20's, but you'd think she was 5, mentally, if you met her, and she lives in a special care home with 24-7 supervision because it's necessary. She will never, ever be 'normal', she can't be. And if I ever find out who her real sperm and egg donors were, I'll be strongly inclined to do the kind of damage to them that they did to her.

Which is all to say that popcorn don't rate too highly on my list of things to lose my shit over.