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I just came back off holiday 4 weeks ago (and I could do with another one! 
On the first monday, we took in a fake £20 (it was my fault and I knew as soon as it happened.) The guy gave me the note, my brain went off for a walk and when it came back, I was closing the till thinkin 'what just happened?'
fortunatly h/o was ok and just said to make sure it doesn't happen again
The monday after that, our newby puts a credit card through the till not realising that the card machine DECLINED it, making the store £23 down
Last monday we had a 'lady' looking for a refund on a used, perfectly ok hamster cage (you may remember her (!) )
yesterday, was this;
I was cleaning out the fish tanks and hear
random young woman 'excuse me?' turn and there is a woman peering in at the rabbits, I turned round.
RYW 'Your rabbits don't have any hay' she stated
ME 'no. not at the moment'
RYW ' Rabbits need hay' she told me
ME 'They get plenty of hay at night, and we clean them out in the morning' I tell her, nicely
RYW 'I want to see your manager'
ME *why do they all say that?*'I am the manager'
RYW 'Why don't they have hay?'And maybe your not aware, but rabbits don't eat that much, youv'e given them too much food. And you are feeding them the wrong stuff they should only be fed pellet food...I'll have your h/o number'
ME 'its company policy to give them their hay at night, thats how we were trained
RYW 'Maybe your h/o just don't know what they are doing!
ME 'If it puts your mind at ease, we get regularly checked by the rspca and they think its ok....
RYW 'Oh I'll be phoning the rspca about you too!'
And she left (without the phone no.) but I am dreading what next Monday is going to bring.......
On the first monday, we took in a fake £20 (it was my fault and I knew as soon as it happened.) The guy gave me the note, my brain went off for a walk and when it came back, I was closing the till thinkin 'what just happened?'
fortunatly h/o was ok and just said to make sure it doesn't happen again
The monday after that, our newby puts a credit card through the till not realising that the card machine DECLINED it, making the store £23 down
Last monday we had a 'lady' looking for a refund on a used, perfectly ok hamster cage (you may remember her (!) )
yesterday, was this;
I was cleaning out the fish tanks and hear
random young woman 'excuse me?' turn and there is a woman peering in at the rabbits, I turned round.
RYW 'Your rabbits don't have any hay' she stated
ME 'no. not at the moment'
RYW ' Rabbits need hay' she told me
ME 'They get plenty of hay at night, and we clean them out in the morning' I tell her, nicely
RYW 'I want to see your manager'
ME *why do they all say that?*'I am the manager'
RYW 'Why don't they have hay?'And maybe your not aware, but rabbits don't eat that much, youv'e given them too much food. And you are feeding them the wrong stuff they should only be fed pellet food...I'll have your h/o number'
ME 'its company policy to give them their hay at night, thats how we were trained
RYW 'Maybe your h/o just don't know what they are doing!
ME 'If it puts your mind at ease, we get regularly checked by the rspca and they think its ok....
RYW 'Oh I'll be phoning the rspca about you too!'
And she left (without the phone no.) but I am dreading what next Monday is going to bring.......
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