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Read, people. R-E-A-D!!!

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  • Read, people. R-E-A-D!!!

    Or else listen to me when I repeat it. Or maybe do the impossible and get OFF your stupid cellphones.

    I work at the Aid of Rite. The second register's credit/debit thing is being a pain in the ass and has been for a couple of weeks and even though I've asked if they've fixed it, there's nothing they can do. The machine will not read swipes of certain debit or credit cards (mostly those Citizen's bank debit card or cards issued from local banks or Discover or cards branded with sports teams or have any sort of color on them, or Mastercard, or Visa or...you get my point, it hates everything) so the customer usually has to swipe the thing 4-7 times to get it to read with me having to clear out the transaction in between each one. So all we have to do is ask them to keep their card out and to NOT put the attached pen away because our machine doesn't respond to finger touches.

    I put up a sign as an experiment. "Do NOT!!!!! put your card or attached pen away until the end of the transaction Thank you " Nine times out of ten? They would put the card away, especially after READING THE FRACKING SIGN ALOUD and commenting on it.

    I mean, really. I can be remarkably patient if it's an older person who doesn't use their card often but any young 20-30 something who reads the sign and then puts the card away and then gets mad at me "WELL THE MACHINE SAYS PROCESSING!!!ELEVENTY-ZERO! IT'S NOT WORKING WHY DOESN'T IT RESPOND TO FINGER TOUCHES?!?" gets no sweet politeness. So sorry, you're an idiot.

    Oh, the people who come up to ask for a price check on our Halloween candy especially after the manager spent the morning price stickering what was left doesn't deserve it. Price is on the front. R-E-A-D.
    Success is not final, failure is not fatal: It is the courage to continue that counts.-Winston Churchill

  • #2
    [releaseinnersnark] but how much is t he haloween candy, and why isn't my card working and my fingers aren't doing anything, whhhhhhhhhhhhhyyyyyyyyyyyyyyyy... OH GODS MY BRAIN IT'S TRYING TO KILL ME!!!!! [\releaseinnersnark]

    Ye gods why can't these people DIAF?

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    • #3
      I admit, even if the sign says to keep your card out, if I stop paying attention for even a second. I'll put my card away out of habit. Although I'm not a jerk about getting it out again. I just apologize and get it out quickly.
      "I'm working for popcorn - what I get paid doesn't rise to the level of peanuts." -Courtesy of Darkwish

      ...Beware the voice without a face...

      Comment


      • #4
        Nightwatch: Yeah, I can understand that. But seeing the sign, repeating it out loud to your SO, swiping your card, putting it away and holding up the pen waiting and then being all mad when I say, "Please swipe it again" makes for an angry me.

        "But it says processing! It's gonna charge me twiiiiiiiiiice!"

        "No it will not. Just swipe it again, it didn't go through."

        "Fiiiiiiiiiiiiine! *huffy*"

        Notice the no apologies.
        Success is not final, failure is not fatal: It is the courage to continue that counts.-Winston Churchill

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        • #5
          Quoth ralerin View Post
          Or else listen to me when I repeat it. Or maybe do the impossible and get OFF your stupid cellphones.

          I work at the Aid of Rite. The second register's credit/debit thing is being a pain in the ass and has been for a couple of weeks and even though I've asked if they've fixed it, there's nothing they can do. The machine will not read swipes of certain debit or credit cards (mostly those Citizen's bank debit card or cards issued from local banks or Discover or cards branded with sports teams or have any sort of color on them, or Mastercard, or Visa or...you get my point, it hates everything) so the customer usually has to swipe the thing 4-7 times to get it to read with me having to clear out the transaction in between each one. So all we have to do is ask them to keep their card out and to NOT put the attached pen away because our machine doesn't respond to finger touches.

          I put up a sign as an experiment. "Do NOT!!!!! put your card or attached pen away until the end of the transaction Thank you " Nine times out of ten? They would put the card away, especially after READING THE FRACKING SIGN ALOUD and commenting on it.

          I mean, really. I can be remarkably patient if it's an older person who doesn't use their card often but any young 20-30 something who reads the sign and then puts the card away and then gets mad at me "WELL THE MACHINE SAYS PROCESSING!!!ELEVENTY-ZERO! IT'S NOT WORKING WHY DOESN'T IT RESPOND TO FINGER TOUCHES?!?" gets no sweet politeness. So sorry, you're an idiot.

          Oh, the people who come up to ask for a price check on our Halloween candy especially after the manager spent the morning price stickering what was left doesn't deserve it. Price is on the front. R-E-A-D.

          Typical RA customers...deal with it every day...hopefully for not too much longer

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          • #6
            It's amazing how much people can't function when the credit machines stop working. And yours wasn't even broken all the way
            Pit bull-

            There is no breed of dog more in need of our compassion; in need of our call to arms on their behalf; and in need of what should be the full force of our enduring sanctuary.

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            • #7
              Oh god, when the credit card screen isn't working it's the worst. People do not LISTEN.

              I tell them that the screen doesn't write, and that I have to print it out for them to sign. They do one of the following things.
              • Pick up the pen and try to write anyway, and then stare at me with a bewildered look
              • STAB the screen with the pen.
              • After I tell them it doesn't work, they laugh and pick up the pen anyway
              • Tell me some lame joke about technology never working. I've heard it before


              It annoys the crap out of me. I literally put my hand over the screen or turn it away when someone has to use credit and this happens-it's the only way they'll pay attention.

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