Another episode at Applesbee's this past Sunday. Four elderly people came in (why do they always travel in fours?), and when the manager started to direct them toward a table, they all spoke in unison, "We want one of those round tables!" The manager looked around and then said, "I'm sorry, but we don't have any available at the moment." Instead of saying "OK", they again said, "We want a round table, not one of these square ones!" Again, the manager said she was sorry, but none were available.
Well, it got to where it went on and finally she had to tell them, "I'm sorry, but other customers are sitting at those tables, and we cannot force them to leave." Now, nobody actually said this to the manager, but I am certain this is what they were implying. Not one of these people said they would wait for one of those tables to clear. It was as if they wanted to be sat down, but wanted the manager to throw out customers at one of these tables.
To me, eating out is supposed to be a pleasant experience, and it is pleasant when you have good service, kids that behave, etc. For these people, it is pleasant to them only when they cause trouble and get their way with it.
Well, it got to where it went on and finally she had to tell them, "I'm sorry, but other customers are sitting at those tables, and we cannot force them to leave." Now, nobody actually said this to the manager, but I am certain this is what they were implying. Not one of these people said they would wait for one of those tables to clear. It was as if they wanted to be sat down, but wanted the manager to throw out customers at one of these tables.
To me, eating out is supposed to be a pleasant experience, and it is pleasant when you have good service, kids that behave, etc. For these people, it is pleasant to them only when they cause trouble and get their way with it.
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