Sorry to say, but the SC in question seems to be quite the opposite, or at least, a good mother that can't take advice on parenting.
Anyway...it was around 7-ish last night. I was tired, I was hungry, and in no mood for people's crap. So of course I get stuck on a line (I started about 6:55 and didn't get off of it til 8:40). So, since I had only rung up a few customers I was in a surprisingly good mood. A woman and her son (2-3 yrs) come up, I greet them and begin their transaction. Now, from the line to my register, you can enter the register adjacent to mine, I face one direction while the other register faces the other (Fig 1).
Fig. 1
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Out of the corner of my eye I see the little boy behind the register playing with something. At the time, I didn't know what it was, but obviously, things behind the register and little kids don't mix. Now, I was rather lucid afterwards, so this is as close to as I can recall the exchange between me (me) and the mother (SC).
me: (to the little boy) Excuse me, please, but don't play behind there. You can hurt yourself. (As boy leaves register area) Thank you...
SC: What was he doing?
me: (Oh, a concerned parent, good ^___^) Well, ma'am, he was-
SC: He wasn't doing anything, was he?
me: O_o Well...
SC: He wasn't doing anything dangerous.
me: Ma'am, there's sharp things behind the registers (referring to our electronic tags) and he could-
SC: I would have noticed if he was doing something dangerous! I'm a good mother, are you saying I'm not?!
me: O_o
No ma'am, I'm simply stating that he shouldn't be behind there.
SC: Well, it's not like he was doing anything.
me: Ma'am, at any point, only employees are supposed to be behind the cash register areas (at least, that's what I was taught...)
SC: No, just, no...stop right there [scoffs, holds her hand up to me]
At that point, I was fully prepared to take her at her word and void the transaction. I ended up finishing her up, though, my hands were shaking the entire time. Plus, the debit/credit pad was acting up, and I let her stab mercilessly at the pad for a good 20 seconds before helping her
.
Grr, still don't know why I didn't void her out...
Anyway...it was around 7-ish last night. I was tired, I was hungry, and in no mood for people's crap. So of course I get stuck on a line (I started about 6:55 and didn't get off of it til 8:40). So, since I had only rung up a few customers I was in a surprisingly good mood. A woman and her son (2-3 yrs) come up, I greet them and begin their transaction. Now, from the line to my register, you can enter the register adjacent to mine, I face one direction while the other register faces the other (Fig 1).
Fig. 1
->
<-
Out of the corner of my eye I see the little boy behind the register playing with something. At the time, I didn't know what it was, but obviously, things behind the register and little kids don't mix. Now, I was rather lucid afterwards, so this is as close to as I can recall the exchange between me (me) and the mother (SC).
me: (to the little boy) Excuse me, please, but don't play behind there. You can hurt yourself. (As boy leaves register area) Thank you...
SC: What was he doing?
me: (Oh, a concerned parent, good ^___^) Well, ma'am, he was-
SC: He wasn't doing anything, was he?
me: O_o Well...
SC: He wasn't doing anything dangerous.
me: Ma'am, there's sharp things behind the registers (referring to our electronic tags) and he could-
SC: I would have noticed if he was doing something dangerous! I'm a good mother, are you saying I'm not?!
me: O_o

SC: Well, it's not like he was doing anything.
me: Ma'am, at any point, only employees are supposed to be behind the cash register areas (at least, that's what I was taught...)
SC: No, just, no...stop right there [scoffs, holds her hand up to me]
At that point, I was fully prepared to take her at her word and void the transaction. I ended up finishing her up, though, my hands were shaking the entire time. Plus, the debit/credit pad was acting up, and I let her stab mercilessly at the pad for a good 20 seconds before helping her

Grr, still don't know why I didn't void her out...
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