Cutting off the expiration date on the coupon

[Despina83]

We had a woman with a coupon that would have given her a substantial amount off of an item, but the expiration date was missing. To be more precise, it was obviously snipped off. When my supervisor pointed out that we can't accept coupons with missing expiration dates, the woman got pissed and said, "I'm tempted to just leave this cart full of stuff here and walk out."

[wagegoth]

Did she?

More info, please.

[poofy_puff]

Yeah, don't leave us high and dry here.

[bainsidhe]

Oooh, I had someone pull that when they were paying with a check. See, I explained we didn't accept starter checks, but she said it wasn't a starter check, she deliberately asked her bank to make checks that were missing crucial details such as address so she could hand-write it in. Who does that?? I repeated that I couldn't accept the check and she snapped "Well have fun reshopping all this then!" and stormed out. Le sigh.

[Nephy]

I hate coupons. Hate hate hate them.

Well, that's not fair.. it's not the coupon's fault. It's the stupid customers and my stupid employee's fault.

You know you have employees that belong on the little bus when you find coupons that expired in 2002 the next day. Gah.. I hate coupons!

[Snowbird]

she said it wasn't a starter check, she deliberately asked her bank to make checks that were missing crucial details such as address so she could hand-write it in. Who does that??

Answer: A scammer with a nearly empty starter account? Even someone who wears tin foil hats to bed and never goes without their Paranoid Conspiracy Theorists Daily wouldn't, because the bank could trace back to them.

And for the record, someone that clips the date off of a coupon has way too much time on their hands. They should be using that time clipping new, unexpired coupons.

[Sheldonrs]

... "Well have fun reshopping all this then!" ...

And YOU have fun NOT EATING!

[Lace Neil Singer]

Ha. Someone tried that at the petrol station about a week ago with a petrol coupon. After I told him that I couldn't accept it cuz it was obviously out of date, he got all snippy and said, "How do you know? There's no expiry date on it!" Yeah, cuz you cut it off and why else would someone cut the expiry date off? My actual reply was based on something concrete tho; I told him that since his coupon showed seven days and the most recent ones were showing 21 days after a cock up at the refinery meant that they were extended, that's how I knew. Pwned.

[malmalthekiller]

Ah, I hate them too.

My store isn't allowed to take printed out coupons, so people that get promotions from websites-we can't take them. I've been repremanded once, and until I get told that we can take them, I won't.

So this lady bought a bunch of cleaning products that she had $5 off coupons for (which I suspect were probably use one per purchase anyway). She came up to the service desk because the cashier had forgotten, and I told her we couldn't take them.

She gave me a cat-butt face and demanded I take all the products off her order, and that she'd "BUY THEM SOMEWHERE ELSE".

Um, fine with me lady.

[depechemodefan]

I imagine the coupon would be scanned and the register would say it's not valid. Then you can p'wn her by telling her:

I'm sorry, the computer said it's not valid. If you can show me the expiration date, I could by-pass that if the date is for anyday after today?

[Despina83]

No, she didn't make good on her threat, luckily, or we would have had a TON of reshop.

[Mike Taylor]

Back when it was owned by KBB/Vendex (no relation to KB Toys), FAO Schwarz had a standing policy of not accepting coupons from any source. I had a fellow come into my games section with a coupon for $5 off some Nickelodeon game for Game Boy. When I explained that I couldn't accept it, he blew his stack.

SC: But the toy store across the street said you would!

ME: "Which toy store, sir? There are two." (KB's seasonal store and our candy shop FAO Schweetz)

No answer, instead I get a tirade about "I can't believe this!"

ME: I can get a manager, if you like.

SC: All I'm gonna get is a bunch of "I'm sorrys."

We keep going round and round for another minute before the manager finally shows up and repeats what I just told him. I still had no answer as to which toy store told him that.

A year later, FAO was bought by another company, the Zany Brainy/Right Start group and the policy changed. Of course, that just brought a whole different kind of suckage... for another thread.