Paying for the cheese

[manathemute]

So I work at a small roast beef chain (okay not so small..) called Arbys.

theres this special called the pick any five for 5.95. Well, there is a JUNIOR roast beef on there but its 25 cents to add cheese. (They are also known as arby melts) Well, this couple came through drive through, and even on the POP on drive through (The promotional paper thing, that has everything on it) it says right next to the sandwhich "Add cheese, 25 cents!" Well, they ask for 5 arby melts. I ring it up and tell them their total was like.. 6.82 or something (Without cheese and five items its usually about 6.35 not much right?)

They pull around and complain to me. It went something like this:

Cheeseheads( thats what I am going to call them, and me as.. well Me!)

CH: Why is it so much?

Me: Well, I'm sorry sir but its 25 cents extra to add cheese onto the junior now...

CH: But theres the arby melt on the pick five.. right?

Me: no, with price inflation we had to take the arby melt off. But the junior is just an arby melt without cheese, you may add the cheese for 25 cents each....

CH: But I SEEN the arby melt on the pick five!

Me: It should say on the paper that the pick five as the junior but add cheese for just 25 cents extra... I am sorry for the small price increase.

They grumble a bit and he finally gives me the money.

CH: Here, maybe you should put a sign that says the cheese is extra!"

Me: I will see to it, thank you.

I gave him the food and walked to talk to my manager who laughed at what had happened. She pulled me out the back door and pointed to the sign that states "add cheese for 25 cents" I laughed about it and went back inside... Get this, not even five minutes later the main corporate office in this region CALLS US!

My manager answers the phone and she explains to whoever had called and told them that we had the right POP in drive through up, that I had been very courteous to them, and that they had just gotten it wrong. funny thing is, she told me that the lady at the office had said "oh no they had no complaints on how your employee handled it, they had complaints that it didn't say it was 25 cents to add cheese." when in fact, it did.

Me and my manager had a very good laugh over that. They called and complained about something they were in the wrong for. I couldn't help but crack up. I actually haven't seen them back at our store since that little incident. I bet they felt like idiots.

[Aethian]

I remember when it was 5/$4

[Dieingchild]

The truley sad part is that 6.82 still isn't much for arbys food. I could easily spend more than that just for a sandwich and fries.

[BroSCFischer]

theres this special called the pick any five for 5.95. ... "Add cheese, 25 cents!" Well, they ask for 5 arby melts. I ring it up and tell them their total was like.. 6.82 or something (Without cheese and five items its usually about 6.35 not much right?)

The math doesn't seem quite right. By my calculations it should be 7.20 BEFORE tax for Five Arby Melts (5.95 for the sandwiches + 1.25 for the cheese).

Yes, I am nitpicking, but this kind of stuff drives me nuts, and I have to know where I am mistaken, or where the error is.

SC

PS: I originally read the Title as "Praying for Cheese"

[otakuneko]

Maybe the 25 cents gets you cheese on all five. That should be about right.

[Ree]

Yes, I am nitpicking, but this kind of stuff drives me nuts,

Yes, you are nitpicking.
It may bug you, but I just assumed, from the OP saying, "their total was like.. 6.82 or something" that it was just an estimate and not intended to be an accurate amount to be taken as written.

You know what drives me nuts?
When a person makes an offhand statement as part of their post, that really isn't the main point, and then someone seizes on that one point to nitpick, and then the point gets lost.

[Rapscallion]

I've only ever had one Arby's roast beef sandwich. Wish I had more available. Those fellows are seriously nice.

Rapscallion

[manathemute]

Yeah, I forget what it really was. It wasn't more then 7 bucks it was around 6 82 or close. I know with one or two with cheese its like.. 6 62... x.x long night!

Yeah, we are pretty nice huh Raps? Mostly due to the fact that its like.. drilled in our brains to smile, say thank you, and please come again, and please and all that. I was told today that I was a sweet girl for saying thanks and please.

[Nyoibo]

There are way too many fast food franchises in the US, I'm jealous.

[karath]

I was told today that I was a sweet girl for saying thanks and please.

I've been told something similar (different gender and adjective of course) during my time at Wendy's. It always amazes me how surprised people are to see manners

[Sarlon]

I know what you mean about people being SHOCKED about manners...

I'm female, I was raised to be polite, I'm still fairly young (26)...This is over heard one day.

Me: ~blissfully enjoying the sunny warm day, about to leave postoffice while flipping through mail as I'm leaving~

I see people both behind me ready to walk out the same door as I am, as well as people about to walk into said building through door that I am about to walk out of.

I get to the door first and hold it open for the like 3 people both going in and out, and an older woman (late 50s maybe) gets a shocked look on her face and says in a tone more suprised then snotty..

"My god, young people these days DO still have manners!"

The first words I actually expected out of her mouth were "how DARE you hold the door for me because I'm a woman"

Guess it couldn't hold water because I was female and just being polite.

[Chromatix]

As I read someone else here say: "Chivalry is dead, but not for lack of trying."

But over here in Finland it still seems to be alive. People do usually appreciate it, quietly, when I hold the doors or make room on a narrow pavement to let them past. Sometimes they hold the door for me when I need it - and I'm a youngish man, so that isn't often.

Yesterday, I was taking my bike to have winter tyres fitted - and the rear one was flat anyway, so I couldn't ride it there. The pavements haven't all been properly cleared of snow since the snowstorm a few days ago, so on some roads there is only one pavement clear enough to wheel a bike along, and in places the cleared space isn't very wide.

And in one of these places, I spy a little old lady coming towards me. So I put the bike as close to the edge of the road as I dare, and stand right beside it so there is as much space as possible between me and the snowbank. The old lady turned out to be agile enough to get past without brushing past - and I think she even looked pleased.

But then, over here they still seem to know how to raise children reliably.

[pacman]

I'm happy to hear that from you. I've noticed that we Finns don't really audibly or visibly thank people if they hold doors open or give way on the pavement, but we do it in exchange later if need be.

[depechemodefan]

One thing I don't understand, is why on The Simpsons Arby's treated like the worst place to eat. Like in one ep., a Lord of the Flies type ep., one of the twins (Terry? Sherry?) says, "I'm so hungry I can eat at Arbys" and the other kids are saying "ew."

[Dasota]

I personally never liked Arby's I consider it pressed sweepings for meat.

(Or according to a friend of mine back in high school, it's baby. "Mmm Baby, the other other white meat"