*some language*
Well, I had a first today. Now, working a pizza parlor, I've had some interesting complaints. One can count on complaints about product quality or service time, with the occasional rudeness complaint thrown in. (My personal favorite was the lady who complained how rude the "black girl" at the counter was, at a time when no such person was on our payroll--turned out she was thinking of Pizza Hut.)
I've had people accuse me personally of rudeness, of racism, and of poor hygeine. But today...
Today was the first time I had a customer complain about the fact that I am gay.
Now, I'm not even sure whether this guy was actually referring to me or to my closer, a goofy kid with a mop of hair worthy of Shirley Temple. I didn't really care, I was sort of in shock. Here's how it went:
*RING RING*
Me: Thank you for calling *X Pizza*! Would you like to try *such and such*?
Guy: No, I wanna talk to a manager.
Me: I'm a manager, can I help you?
Guy: I came in and bought a pizza a little while ago.
Me: Mm-hmm?
Guy: And the guy working was a homosexual.
Me: What?
Guy: Yeah, he was a queer! Was it you?
Me: Yes, I suppose that was me.
Guy: You queers have no business handling peoples' food! All you queers fucking have AIDS anyhow! I'm never eating there again! I don't wanna get sick!
Me *after taking a deep breath*: Well, if you weren't perfectly satisfied with your purchase, sir, you may call the Customer Service Line. The number is on your box. *hang up*
Honestly, all I could do after I hung up the phone was laugh. I mean, what? Like I said, I'm not even sure he was talking about me (I don't have many overt tendencies, or so I'm told, so what tipped him off?). I don't know if this guy was just trying to get someone's goat, or if he honestly was worried about getting the HIV from eating homosexually prepared pizza, but I wouldn't let myself get mad about it. It really isn't worth anything more than a chuckle at the dickhead's expense. I only hope that the dude's fear of contagion is going to be enough to make him keep his promise.
Well, I had a first today. Now, working a pizza parlor, I've had some interesting complaints. One can count on complaints about product quality or service time, with the occasional rudeness complaint thrown in. (My personal favorite was the lady who complained how rude the "black girl" at the counter was, at a time when no such person was on our payroll--turned out she was thinking of Pizza Hut.)
I've had people accuse me personally of rudeness, of racism, and of poor hygeine. But today...
Today was the first time I had a customer complain about the fact that I am gay.
Now, I'm not even sure whether this guy was actually referring to me or to my closer, a goofy kid with a mop of hair worthy of Shirley Temple. I didn't really care, I was sort of in shock. Here's how it went:
*RING RING*
Me: Thank you for calling *X Pizza*! Would you like to try *such and such*?
Guy: No, I wanna talk to a manager.
Me: I'm a manager, can I help you?
Guy: I came in and bought a pizza a little while ago.
Me: Mm-hmm?
Guy: And the guy working was a homosexual.
Me: What?
Guy: Yeah, he was a queer! Was it you?
Me: Yes, I suppose that was me.
Guy: You queers have no business handling peoples' food! All you queers fucking have AIDS anyhow! I'm never eating there again! I don't wanna get sick!
Me *after taking a deep breath*: Well, if you weren't perfectly satisfied with your purchase, sir, you may call the Customer Service Line. The number is on your box. *hang up*
Honestly, all I could do after I hung up the phone was laugh. I mean, what? Like I said, I'm not even sure he was talking about me (I don't have many overt tendencies, or so I'm told, so what tipped him off?). I don't know if this guy was just trying to get someone's goat, or if he honestly was worried about getting the HIV from eating homosexually prepared pizza, but I wouldn't let myself get mad about it. It really isn't worth anything more than a chuckle at the dickhead's expense. I only hope that the dude's fear of contagion is going to be enough to make him keep his promise.
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