Every year during the holidays, my store starts up a donation drive for the local food bank. At the end of the transaction, we politely ask "Would you like to make a donation to <local food bank> today?" or some variation thereof (we can word it however we like, it's not scripted). If they're unsure or unsure of how much to give, we tell them that every dollar will feed 5 children (if they're still unsure of an amount, I tell them most people donate $1-$2). It's an excellent program, and to give cashiers a little extra incentive, we can win store gift cards for collecting X amounts (various tiers, so you can win more than 1 gift card - and they CAN be combined with the employee discount!).
Yesterday as soon as I mentioned the food bank, this guy yelled "OH HELL NO!" and slammed his fist down on the counter. I just looked at him in shock for a lot longer than I should have, and he blushed and quietly said "Sorry, I was kidding.. but no". With everyone around staring at him as well.
Someone else made up for it later - she asked if I got any kind of points for collecting donations after I asked her, I (honestly) told her yes, we can win store gift cards, and she said "Good, I'll donate $10".
Yesterday as soon as I mentioned the food bank, this guy yelled "OH HELL NO!" and slammed his fist down on the counter. I just looked at him in shock for a lot longer than I should have, and he blushed and quietly said "Sorry, I was kidding.. but no". With everyone around staring at him as well.
Someone else made up for it later - she asked if I got any kind of points for collecting donations after I asked her, I (honestly) told her yes, we can win store gift cards, and she said "Good, I'll donate $10".

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