You'll be thrown out of office!

[Nurian]

I used to work as a senior rep at a call center for a government information line. I would like to stress "Information". We had no power to overturn some of the problems people had. I won't say it was the worse job, but making an hourly wage to listen to people yell at you is not fun.

As my fellow call center monkeys will know, a senior rep is more often than not the "Supervisor" that the customer speaks to when they request/demand one. Late one night, I have someone screaming in my ear about this, that and the other. The tail end of the conversation went something like this:

ME: I'm sorry, Ma'am. I would like to help you but we have no authority to overturn that.
CUST: Well, Mr. Smarty, we'll see about that! What's your name?
ME: (Obvious alias name)
CUST: And where are you located? Wait, you're government. You're based out of Washington D.C, right?
ME: Correct, (agency) is based there. (Yes and no, really. It was based there, but my call center was in my local state.)
CUST: Well, as soon as we get off the phone, I'm calling a lawyer and my local paper. I'll have you thrown out of office!
ME: (fighting to keep from laughing) ... Well, that is your prerogative.


I would like to say this only happened once. I'd like to, but there are many other things I'd like to have happen but I know they won't....

[HawaiianShirts]

Out of office? You mean we elect our call center reps now?

That's hilarious. I'm laughing at the caller who somehow thought you were an elected official simply because you worked for a government agency (and indirectly at that, if I read your description correctly), and at the same time, I'm wondering just what this country would be like if CSRs actually were elected officials who had legal powers...

[Nurian]

I'm wondering just what this country would be like if CSRs actually were elected officials who had legal powers...

Think of a legal version of the bathroom scene in Fight Club and I think we're halfway there

[Polenicus]

Elected call center reps, hmmm?

Maybe that could work...

"Vote for Polenicus! If elected to the office of Call Center Representative, I pledge to fix all your intarwebz, defrag your modem, and order you all the pants you want, from the hours of 7 am to 3pm, Mon to Fri..."

Hmmm, maybe not.

[Mordecai]

Think of a legal version of the bathroom scene in Fight Club and I think we're halfway there

Fight Club pwns. That's all I have to say about that.

Oh, and the food tampering was hilarious in the book, especially some of the guest's reactions.

[calulu]

Running for our call center positions! Ha! Good luck with that one lady. Perhaps she thinks it's a political appointment each senator makes, so many call center seats going to friends/family of the Candidate. "Elect So-N-So. His cousins need call center jobs"