Mega SC today. I was stocking shelves in the petrol station, so luckily wasn't on the receiving end of the barrage of abuse directed at my collegues, Lacey and Damien. SC paid for his petrol and forgot to use his store card. He then bitched a bit and left the shop... but was that the end? Was it heck. SC then sent Mrs SC in to bitch and whine some more. -.- She basically screamed like a banshee at Lacey, and ignored all the solutions she and Damien offered to fix it.
"I'm not waiting in a giant queue at Customer Services!" (I've been past CS several times and there's never more than three people waiting there.) "I'm not ringing up Store Card Inc and spending a fortune!" (Store Card Inc is freephone.) "You made the mistake so you should fix it!" (Actually, your stupid husband was the one who made the mistake. Shame he couldn't admit to it, rather than stuffing you up with a load of fibs and sending you in to do his dirty work.)
In the end, Mrs SC stormed off, swearing she'd complain to management. Both me and Jim, who was on his break at the time, will definitely back up Lacey and Damien if Mrs SC carries out her threat.
"I'm not waiting in a giant queue at Customer Services!" (I've been past CS several times and there's never more than three people waiting there.) "I'm not ringing up Store Card Inc and spending a fortune!" (Store Card Inc is freephone.) "You made the mistake so you should fix it!" (Actually, your stupid husband was the one who made the mistake. Shame he couldn't admit to it, rather than stuffing you up with a load of fibs and sending you in to do his dirty work.)
In the end, Mrs SC stormed off, swearing she'd complain to management. Both me and Jim, who was on his break at the time, will definitely back up Lacey and Damien if Mrs SC carries out her threat.
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