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This might be a bit ranty...sorry... And apparently a bit long. Apologies. I'm ranty.
The last time I was here....The product was over.......THERE!
Don't you love people who insist the only reason they can't find a particular item is because... the last time they were in the store, the item they were seeking was..in a completely different spot? I'm not talking stuff that gets moved around a great deal, I'm talking...stuff that almost is never reset. Sometimes I can't help but point out that I've been there about 3 years and well, it's always been exactly where I've brought them. Of course, they'll still argue.
We no longer have a coupon exception log. We no longer have extra coupons in store. We just don't. We haven't had a coupon log since earlier in the year, yet people still ask about it. Yet they still claim to be frequent customers. Yeah, how'd you miss that one?
Had a lady come up to me while I was ringing people up--who just said "coupons?", and looked pissed when she got a blank look, and the question "what about them?" She wanted to know if we had any extra. Nope, no extra. But...but.... of course I was just lying to her, because..... well, she was TOLD she could go up front and get an extra coupon.
Bull. Besides, she's in the store at least every couple of weeks pulling the same BS. Nope, no extra coupons, not anymore.
Don't care where you left it, or if you don't get the paper, I haven't got one for you. I especially don't have one for you if you come barging up to my register and demand your question answered before everyone in line.
Then there are dicks who don't understand they are not the only customers in the whole store. That an associate walking around isn't automatically available to help them. That an associate who is walking around might be in the middle of helping another customer, and that they aren't just fucking around. Especially when the employee says "I'm sorry I'm helping another customer right now" (and it's obvious that the person isn't going to ask a simple question like...where is the glitter)
Why is this person a dick? Because after being told "sorry, this person was here first"...they go up front, get help, then proceed to pitch a hissy fit and demand the manager and be all nasty to the manager claiming at the associates are all rude and blah blah blah. Because god forbid he have to wait for ANYTHING.
And to the other people who don't seem to understand...we can't be everywhere at once. I'm not slighting you because you're dressed funny, you look funny, you're skin is the wrong shade, or you're too young or too old... I am actually doing stuff for people who aren't you. When I say "I'll be right with you..." it means, i'll be right with you. And if I do make an effort to find you and try to help you, after I finish with the people who were first? No fair talking to me in that bitchy bitch tone that makes it obvious you're pissed off, because. ...oh no, you had to wait a little bit.
Another thing...excuse me...when I'm trying to get past? MEANS MOVE THE HELL OUT OF THE WAY. Not, oh let me move two centimeters to the left, that'll be enough clearence for her to move through the aisle. Especially with that fully loaded u-boat of tippyness.
And another thing....is there anyway to get the customer to leave freight alone? We have to put it on the floor...so we can work through it. So, that means stacks of boxes throughout the store, in front of stuff people wanna buy. It means that customers will move our boxes. Which is just so damned irritating. Telling them "I wouldn't move that if I were you..." gets greated with "it was just one box". I don't really mind a person moving a single box to get a better view (smaller ones, at least), it's the ones who bump to move the boxes. Which will cause them to come crashing down. Gah.
Oh, yeah....I know that the ginormous ladder on the side of the aisle is a bear to get around--but could they... I don't know... LOOK UP before they bump it?
This week was a hellish week for me in Glitter Hell. Bad enough that I'm wondering if I'll survive the holiday season, because I'm going to end up getting myself fired. Fun, huh?
The last time I was here....The product was over.......THERE!
Don't you love people who insist the only reason they can't find a particular item is because... the last time they were in the store, the item they were seeking was..in a completely different spot? I'm not talking stuff that gets moved around a great deal, I'm talking...stuff that almost is never reset. Sometimes I can't help but point out that I've been there about 3 years and well, it's always been exactly where I've brought them. Of course, they'll still argue.
We no longer have a coupon exception log. We no longer have extra coupons in store. We just don't. We haven't had a coupon log since earlier in the year, yet people still ask about it. Yet they still claim to be frequent customers. Yeah, how'd you miss that one?
Had a lady come up to me while I was ringing people up--who just said "coupons?", and looked pissed when she got a blank look, and the question "what about them?" She wanted to know if we had any extra. Nope, no extra. But...but.... of course I was just lying to her, because..... well, she was TOLD she could go up front and get an extra coupon.
Bull. Besides, she's in the store at least every couple of weeks pulling the same BS. Nope, no extra coupons, not anymore.
Don't care where you left it, or if you don't get the paper, I haven't got one for you. I especially don't have one for you if you come barging up to my register and demand your question answered before everyone in line.
Then there are dicks who don't understand they are not the only customers in the whole store. That an associate walking around isn't automatically available to help them. That an associate who is walking around might be in the middle of helping another customer, and that they aren't just fucking around. Especially when the employee says "I'm sorry I'm helping another customer right now" (and it's obvious that the person isn't going to ask a simple question like...where is the glitter)
Why is this person a dick? Because after being told "sorry, this person was here first"...they go up front, get help, then proceed to pitch a hissy fit and demand the manager and be all nasty to the manager claiming at the associates are all rude and blah blah blah. Because god forbid he have to wait for ANYTHING.
And to the other people who don't seem to understand...we can't be everywhere at once. I'm not slighting you because you're dressed funny, you look funny, you're skin is the wrong shade, or you're too young or too old... I am actually doing stuff for people who aren't you. When I say "I'll be right with you..." it means, i'll be right with you. And if I do make an effort to find you and try to help you, after I finish with the people who were first? No fair talking to me in that bitchy bitch tone that makes it obvious you're pissed off, because. ...oh no, you had to wait a little bit.
Another thing...excuse me...when I'm trying to get past? MEANS MOVE THE HELL OUT OF THE WAY. Not, oh let me move two centimeters to the left, that'll be enough clearence for her to move through the aisle. Especially with that fully loaded u-boat of tippyness.
And another thing....is there anyway to get the customer to leave freight alone? We have to put it on the floor...so we can work through it. So, that means stacks of boxes throughout the store, in front of stuff people wanna buy. It means that customers will move our boxes. Which is just so damned irritating. Telling them "I wouldn't move that if I were you..." gets greated with "it was just one box". I don't really mind a person moving a single box to get a better view (smaller ones, at least), it's the ones who bump to move the boxes. Which will cause them to come crashing down. Gah.
Oh, yeah....I know that the ginormous ladder on the side of the aisle is a bear to get around--but could they... I don't know... LOOK UP before they bump it?
This week was a hellish week for me in Glitter Hell. Bad enough that I'm wondering if I'll survive the holiday season, because I'm going to end up getting myself fired. Fun, huh?
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