I've worked in fast food for about 3 years (currently at a TB/KFC), and I've had a couple of run ins with stupidity...
- Back a year ago in Indiana, I was working at a Taco Bell and started to help a new coworker to learn how to ring in orders via drive-thru. It was going well, and he caught on quickly. Well about an hour later, I was preparing some meat for the line, when I notice this lady standing at the counter with a stern look on her face. I stop what I'm doing and go to help her. "May I help you ma'am?", I ask. And her first words out of her mouth (with two kids in tow) is "Are you retarded?!"
Everybody (including the customers who are eating) stops, and stares at this lady, who proceeds to go off on her wild tangent, screaming at me about how she drove an hour back to her house only to find out she was missing all this food, and how we got this wrong. (Note to people: pull over and check your bags before leaving!) After about a few minutes of this abuse, I'm still smiling (though want to kick this lady in the crotch), and after she burns out, I start to calmly ask what she's missing, etc. I even offer her free dessert for her troubles, and she turns lobster red, embarrassed as all hell.
My MIC, who was in the bathroom at the time, comes back out and I tell him what happened. He tells me "I would've kicked her out before she even finished that sentence!"
- Back a year ago in Indiana, I was working at a Taco Bell and started to help a new coworker to learn how to ring in orders via drive-thru. It was going well, and he caught on quickly. Well about an hour later, I was preparing some meat for the line, when I notice this lady standing at the counter with a stern look on her face. I stop what I'm doing and go to help her. "May I help you ma'am?", I ask. And her first words out of her mouth (with two kids in tow) is "Are you retarded?!"
Everybody (including the customers who are eating) stops, and stares at this lady, who proceeds to go off on her wild tangent, screaming at me about how she drove an hour back to her house only to find out she was missing all this food, and how we got this wrong. (Note to people: pull over and check your bags before leaving!) After about a few minutes of this abuse, I'm still smiling (though want to kick this lady in the crotch), and after she burns out, I start to calmly ask what she's missing, etc. I even offer her free dessert for her troubles, and she turns lobster red, embarrassed as all hell.
My MIC, who was in the bathroom at the time, comes back out and I tell him what happened. He tells me "I would've kicked her out before she even finished that sentence!"
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