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Best. Timing. Ever.
It's a common occurance in my store for someone to buy some clothes and actually wear them out of the store. We allow this, but if you're getting shoes, it's company policy that the cashier check both shoes to ensure that they're the same size.
Cashiers consequently hate it when people come up wearing the shoes they plan on purchasing, since they know that they're going to get bitched at by SCs. Really, people. It's company policy. We don't like doing it. It's an inconvenience to both of us. Nobody wants to look in your stinky shoes to see the sizes. (Half of the time, they've been walking around in those new shoes for more than an hour, plenty of time to build up a good funk.
) But it's the policy. We can get fired if we don't check. We don't care if you checked them already. We can't take your word for it. In fact, many people, who have one foot bigger than the other, will do this intentionally, so they get better fitting shoes without buying inserts to compensate for the smaller foot.
That rant builds up to a customer I had earlier. He comes up, slams a shoe box on the counter, and said "I checked them already." My headache started about here.
Me: "I'm sorry, but we have to check them here."
Guy: "I checked them. They're both 9 and a half. Ring them up."
Me: "I'm sorry, but it's company policy that we check them."
Guy: "They're 9 and a half. RING THEM UP!!!!!!one!!!!!!111!!!1"
Me: "I'm sorry, bu-"
Guy: "They're both nine and a half!!!! Ring them up you bit-...Ring them up!!!!!"
Me: ::thinking:: Oh, you did NOT almost call me a bitch! Alrighty then, if we're gonna play that game... ::summons manager::
MOD: "Yes, how can I help you?"
Guy: :: points at be so hard and fast that he almost stabbed me with his finger:: "She wants me to take off my shoes!!!!111!!11oneeleven!!!!!"
MOD: "Yes, sir, it's company policy that we do that. You have to take them off so we can check them.
Guy: "I should just walk out this store with them right now!!!!"
MOD: Sir, you either take them off, or you leave without them."
Guy: "FINE!!!1!!!!!"
He took off then shoes, threw them on the counter, and the manager checked them. They were the same size.(Really...Why throw the tantrum when there's nothing to throw a tantrum about?
) The manager walked off, but stayed within earshot, in case anything happened. Meanwhile, I finished ringing the sale.
Guy: ::to me:: "You know, you need to learn to respect customers. I make more money than you ever will. I'm 10 times better at anything you do...(blah, blah...extended rant on how he's a better person than me.)
Me: ::ignores him, completes transaction::
Guy: "What do you have to say to that, huh?"
Me: ::hands him his bag:: "Have a nice day!
"
I wish my timing was that good all the time!
Cashiers consequently hate it when people come up wearing the shoes they plan on purchasing, since they know that they're going to get bitched at by SCs. Really, people. It's company policy. We don't like doing it. It's an inconvenience to both of us. Nobody wants to look in your stinky shoes to see the sizes. (Half of the time, they've been walking around in those new shoes for more than an hour, plenty of time to build up a good funk.
) But it's the policy. We can get fired if we don't check. We don't care if you checked them already. We can't take your word for it. In fact, many people, who have one foot bigger than the other, will do this intentionally, so they get better fitting shoes without buying inserts to compensate for the smaller foot.That rant builds up to a customer I had earlier. He comes up, slams a shoe box on the counter, and said "I checked them already." My headache started about here.
Me: "I'm sorry, but we have to check them here."
Guy: "I checked them. They're both 9 and a half. Ring them up."
Me: "I'm sorry, but it's company policy that we check them."
Guy: "They're 9 and a half. RING THEM UP!!!!!!one!!!!!!111!!!1"
Me: "I'm sorry, bu-"
Guy: "They're both nine and a half!!!! Ring them up you bit-...Ring them up!!!!!"
Me: ::thinking:: Oh, you did NOT almost call me a bitch! Alrighty then, if we're gonna play that game... ::summons manager::
MOD: "Yes, how can I help you?"
Guy: :: points at be so hard and fast that he almost stabbed me with his finger:: "She wants me to take off my shoes!!!!111!!11oneeleven!!!!!"
MOD: "Yes, sir, it's company policy that we do that. You have to take them off so we can check them.
Guy: "I should just walk out this store with them right now!!!!"
MOD: Sir, you either take them off, or you leave without them."
Guy: "FINE!!!1!!!!!"
He took off then shoes, threw them on the counter, and the manager checked them. They were the same size.(Really...Why throw the tantrum when there's nothing to throw a tantrum about?
) The manager walked off, but stayed within earshot, in case anything happened. Meanwhile, I finished ringing the sale.Guy: ::to me:: "You know, you need to learn to respect customers. I make more money than you ever will. I'm 10 times better at anything you do...(blah, blah...extended rant on how he's a better person than me.)
Me: ::ignores him, completes transaction::
Guy: "What do you have to say to that, huh?"
Me: ::hands him his bag:: "Have a nice day!
"I wish my timing was that good all the time!
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