Sheer Nerve

[Lord Ludicrous]

I had a gem of a customer today.

C: Idiot
M: Me

M: Hi, can I help you?
Hello, I bought this is a present, and my mother bought another one so we don't need this one anymore. I'd like my money back please.

Theres a problem. A big one. Its an Xbox 360 wired headset with no packaging at all to speak of.

M: *Totally stunned by her audacity* Uhh, theres nothing wrong with this?
C: Nope, its fine. We just don't need it anymore.
M: Well, unfortunately I can't give you a refund because theres no packaging. I'm not even supposed to give refunds once its been open let alone without a box at all.
C: Well what am I supposed to do with this then? I don't need it! Now I have two when I only need one! What am I meant to do with this one?! I was told that I could bring it back if thats not what I wanted!
M: I don't know, thats up to you. The point is that it states quite clearly on your receipt that items need to be unopened and in their original packaging. This has been opened and is not in its a original packaging, and as a result I can't sell this to anyone else. Theres nothing I can do for you, I'm sorry.
C: Is there someone else I can speak to?
M: *Has finally had enough and holds up the headset in front of her* Let me ask you something. When you came to buy this originally would you happily pay full price for this item to buy it like it is now? No box, with no instructions of any kind?
C: Well, you can just put it in another box! *Note these are plastic blister packs, and besides, does she think we have a magic boxing machine out the back?*
M: No I can't, because we don't have the capability to do that. I'm afraid there is nothing I can do for you.
C: Ugh fine, thanks a lot.

Honestly, the fucking sense of entitlement these people have.

Another guy also told one of our other staff she needed to be retrained. Why? Because she couldn't tell him all the games on the Wii that you can play online with. Seriously, there are thousands of games out there, we cannot know everything about them. These are the same wanktards I imagine who post on gaming websites whining that retail staff don't know anything.

[seigus]

I suppose a sucky customer couldn't be bothered to try to find some way to sell it to someone else who might want it...

[evilhomer]

Wanktards... good one


Okay, I'm not even going to go into what kind of wanktard this wanktard is because that's beyond debate. But my question is, why the hell did he open the package? He opens one, gets another and opens it as well?!?

My guess is that this is his old one that's busted and he figures he can slip it through, but you caught him. Game over wanktard, you're busted, go home.

[wagegoth]

I'd list it on our classifieds at work or on eBay. How is that hard? Oops, sorry, forgot the SC prime directive.

[Bright_Star]

He should keep the one he's returning as a spare in case the one he's using goes bad on him. That's what I would do.

[Nashida]

He should keep the one he's returning as a spare in case the one he's using goes bad on him. That's what I would do.

Especially considering how often those things go into the Red Ring of Death.

[TravisRB69]

I don't know if that's more arrogant, or more just plain STUPID AND IGNORANT.

Returning something with its packaging is just plain COMMON. EFFING. SENSE. for anyone, customer or employee, that has ever experienced the retail world more than once, like EVER.

[bainsidhe]

My guess is he opened it for someone else to use over the holidays and now that he's back to needing only one, he decides to return it. Of course, most "renters" are wise enough to keep related packaging/receipts and already have a story in place about how it was defective/sub-par/etc. This one's an EW in training. That or he'd already opened and used it then got something shinier for Christmas. Now he wants to return the less-shiney one.

Whatta ass.