Last week, 2 people came in and wanted to buy $4500 in gift cards. OK, we cleared it through the check place and our office, and all went well.
The "lady" came back today and wanted 14 $50 gift cards. $700 worth. Keep that in mind.
Bossman and I both vocally confirmed before I even counted out the cards to scan that she wanted $50 cards.
I get 10 rung up (that's $500 if you are counting along) and she says, "Oh. wait. I wanted $25 cards." And then she has the nerve to tell me to not get angry, that she's there all the time AND that she spent $4500 last week. (That was a company check, not her own money, so I am not the least bit impressed by that.)
She just fucked up the paperwork for the entire day and for tomorrow, too.
I had to call to get all the cards deactivated (NOT a fun time), and then Bossman had to call the office so tomorrow they can try to get it out of the system.
My drawer was off $500 because of her (I had to ring up the $25 cards, which messed up my drawer, too...). I told Bossman that I refuse to deal with her is she comes back again next week. I'm pretty sure he'll make sure I'm busy in the back room next week.
The "lady" came back today and wanted 14 $50 gift cards. $700 worth. Keep that in mind.
Bossman and I both vocally confirmed before I even counted out the cards to scan that she wanted $50 cards.
I get 10 rung up (that's $500 if you are counting along) and she says, "Oh. wait. I wanted $25 cards." And then she has the nerve to tell me to not get angry, that she's there all the time AND that she spent $4500 last week. (That was a company check, not her own money, so I am not the least bit impressed by that.)
She just fucked up the paperwork for the entire day and for tomorrow, too.
I had to call to get all the cards deactivated (NOT a fun time), and then Bossman had to call the office so tomorrow they can try to get it out of the system.
My drawer was off $500 because of her (I had to ring up the $25 cards, which messed up my drawer, too...). I told Bossman that I refuse to deal with her is she comes back again next week. I'm pretty sure he'll make sure I'm busy in the back room next week.
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