The other night I had a trucker pull partially onto the scale, so he could get his axle weights. I put a clipboard over the digital readout.
The trucker stomps up to my window and demands I give him his axle weights. I pointed to the large sign that says "This scale does NOT give axle weights, NO exceptions!"
The trucker grumbles for a few minutes, and I give him the locations of 3 other scales that DO provide axle weights. He tells me that before he leaves the state he has to get his weights. I pointed out to him that TWO of the scales I told him about were in the state, and ONE was just a few miles down the road.
So he complains that he doesn't even know why his company accepts loads from our company since we treat them so badly. I told him no one was forcing him to take the load, and he was more than welcome to drop it off at our drop yard.
He finally stopped bitching, pulled onto the scale properly, and thrust his paperwork at me, and demanded it be time stamped. Again I pointed to the sign in the window that says "We do NOT time stamp paperwork and we do NOT sign any paperwork regarding times."
He didn't say anything but glared at me while I was doing his paperwork. After I finished I sent him on his merry way. Instead of leaving he decided to go into the warehouse, and demanded to speak with a Supervisor, and complained mightily about me. The supervisor agreed with me, and told the guy he needed to just deal with it and move on because I hadn't done anything wrong.
The trucker stomps up to my window and demands I give him his axle weights. I pointed to the large sign that says "This scale does NOT give axle weights, NO exceptions!"
The trucker grumbles for a few minutes, and I give him the locations of 3 other scales that DO provide axle weights. He tells me that before he leaves the state he has to get his weights. I pointed out to him that TWO of the scales I told him about were in the state, and ONE was just a few miles down the road.
So he complains that he doesn't even know why his company accepts loads from our company since we treat them so badly. I told him no one was forcing him to take the load, and he was more than welcome to drop it off at our drop yard.
He finally stopped bitching, pulled onto the scale properly, and thrust his paperwork at me, and demanded it be time stamped. Again I pointed to the sign in the window that says "We do NOT time stamp paperwork and we do NOT sign any paperwork regarding times."
He didn't say anything but glared at me while I was doing his paperwork. After I finished I sent him on his merry way. Instead of leaving he decided to go into the warehouse, and demanded to speak with a Supervisor, and complained mightily about me. The supervisor agreed with me, and told the guy he needed to just deal with it and move on because I hadn't done anything wrong.
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