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I go to the laptop desk to get some copies for hold requests. At the laptop desk circulation staff check out laptops (for use in the library) and also help people who have problems logging in on the computers.
Normally, patrons log in on a reservation system. Staff doesn't log them in, though staff can help them reset a password if they forget their password
This jerkwad is asking the staff to log him in. I point out he can log in at the reservation station. He kind of says that he didn't want to lose his place, or someont take his place (he's kind of rambling). Though there isn't a line at the reservation station and there are plenty of computers available.
But then he said he wanted to use his girl's card, and he didn't have her password. the circ. staff was going to log him in with the girlfriends card, I asked the jerkwad if he had his card, and if he used up his time for today. He said he used up only one hour.
But he said he wanted to use his girl's card. I told him to just use his card, he has another hour, but we can't change the password on his girl's card.
He said, "I didnt' ask you to change her password!"
Um, you want to use someone's elses card. You don't know her password. It sounds like you must have used your time up, and want to use another card that isn't yours and the only way to do that is change the password. And you want my coworker to log you in with the card, thinking he can bypass the password.
He kept on repeating ,"Just give me another card." So the circ. staffmember said they will trade out his card.
I hate when people have more than one card, then they stay all day on the computers; and the same jerkwad will latter complain about "the computers are all in use, and they stay on all day," when he isn't there early enough to get a computer.
Normally, patrons log in on a reservation system. Staff doesn't log them in, though staff can help them reset a password if they forget their password
This jerkwad is asking the staff to log him in. I point out he can log in at the reservation station. He kind of says that he didn't want to lose his place, or someont take his place (he's kind of rambling). Though there isn't a line at the reservation station and there are plenty of computers available.
But then he said he wanted to use his girl's card, and he didn't have her password. the circ. staff was going to log him in with the girlfriends card, I asked the jerkwad if he had his card, and if he used up his time for today. He said he used up only one hour.
But he said he wanted to use his girl's card. I told him to just use his card, he has another hour, but we can't change the password on his girl's card.
He said, "I didnt' ask you to change her password!"
Um, you want to use someone's elses card. You don't know her password. It sounds like you must have used your time up, and want to use another card that isn't yours and the only way to do that is change the password. And you want my coworker to log you in with the card, thinking he can bypass the password.
He kept on repeating ,"Just give me another card." So the circ. staffmember said they will trade out his card.
I hate when people have more than one card, then they stay all day on the computers; and the same jerkwad will latter complain about "the computers are all in use, and they stay on all day," when he isn't there early enough to get a computer.