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four!
A light day if you will, mainly because it was raining and we all know how the entitlement kings and queens melt in the rain. It has to be said, I'm currently running low on suck-tolerance too due to a six day week and not having any cover or breaks, so, ya know, I'm getting narky quicker than normal too, which I find always helps when dealing with SC's
So, SC1 :
Him :"Have you got my book in yet?" (note the lack of hello, please, thank you...MANNERS)
Me : "What's your name sir, I'll check for you."
Him: "You don't need to know my ****** name, have you got my ***** book or not woman!"
Me : "Without knowing your name sir, I have absolutely no idea and I really don't find myself disposed to answer to anyone calling me 'woman' and swearing at me."
he was actually stunned enough to mutter an apology and leave. I believe that's one to me!
SC2 :
Woman hands me a kids book, watches me ring it in, bag it, place it on the counter, looks in her wallet and produces some kind of discount voucher. Brandishes it in my face practically touching my nose and mutters "Take that off the cost."
I remove voucher from my sinus canal and examine. Explain to the woman that we're not a participating outlet in the scheme (of which I'd never heard by the by).
Woman huffs and sighs, then just walks out. Leaving me with the book, still in it's bag and my till now needing an over-ring done on it completely knackering my perfect week of paperwork. The cost of the book she wouldn't spring for without the voucher ? £1.50.
SC3 :
Her : "do you have X's new one?"
Me : "Oh yes, I had them come in this morning! *leads her to them on shelf, takes one down and hands her it with a smile, pleased that I had a customer I could help*
Her : "How much is it?"
Me : *points to price label that is apparently invisible without prompting from a staff member* "The price is on the front there. *smile*"
Her : "OH that's much too much, I'll go and get it at Smith's, it's half price there you know!"
Me : *shrugging and taking it back from her offered hand* "Fair enough Ma'am, thanks anyway."
Her : *looks shocked* "Aren't you going to price match it?"
Me : *still smiling* "No."
Her : "Well that's ridiculous! EVERYWHERE price matches!"
Me : "If you'd like us to price match smith's ma'am, I suggest you write to the publishers who offer the huge companies massive price cuts that we as independants don't have the option of obtaining."
Her : *blustering* "WELL! that's ridiculous! Why don't you just go over there and buy the box set from them, then break it up and sell it here!"
Me : "Because that's illegal and I have no wish to go to prison purely so that your child can read a book."
She stormed out in high dugeon and sulked over to Smiths. Lucky them!
SC4 :
Me : "That's £16.97 please."
Her : *really fast and all in one stream* "Oh right you don't mind all my change do you no good of course you don't cos shops always need change here you are..." *tips out purse of shrapnel onto the counter and proceeds to count out £16.97 exactly. In nothing over a 10p piece.
*sigh*
A light day if you will, mainly because it was raining and we all know how the entitlement kings and queens melt in the rain. It has to be said, I'm currently running low on suck-tolerance too due to a six day week and not having any cover or breaks, so, ya know, I'm getting narky quicker than normal too, which I find always helps when dealing with SC's
So, SC1 :
Him :"Have you got my book in yet?" (note the lack of hello, please, thank you...MANNERS)
Me : "What's your name sir, I'll check for you."
Him: "You don't need to know my ****** name, have you got my ***** book or not woman!"
Me : "Without knowing your name sir, I have absolutely no idea and I really don't find myself disposed to answer to anyone calling me 'woman' and swearing at me."
he was actually stunned enough to mutter an apology and leave. I believe that's one to me!
SC2 :
Woman hands me a kids book, watches me ring it in, bag it, place it on the counter, looks in her wallet and produces some kind of discount voucher. Brandishes it in my face practically touching my nose and mutters "Take that off the cost."
I remove voucher from my sinus canal and examine. Explain to the woman that we're not a participating outlet in the scheme (of which I'd never heard by the by).
Woman huffs and sighs, then just walks out. Leaving me with the book, still in it's bag and my till now needing an over-ring done on it completely knackering my perfect week of paperwork. The cost of the book she wouldn't spring for without the voucher ? £1.50.
SC3 :
Her : "do you have X's new one?"
Me : "Oh yes, I had them come in this morning! *leads her to them on shelf, takes one down and hands her it with a smile, pleased that I had a customer I could help*
Her : "How much is it?"
Me : *points to price label that is apparently invisible without prompting from a staff member* "The price is on the front there. *smile*"
Her : "OH that's much too much, I'll go and get it at Smith's, it's half price there you know!"
Me : *shrugging and taking it back from her offered hand* "Fair enough Ma'am, thanks anyway."
Her : *looks shocked* "Aren't you going to price match it?"
Me : *still smiling* "No."
Her : "Well that's ridiculous! EVERYWHERE price matches!"
Me : "If you'd like us to price match smith's ma'am, I suggest you write to the publishers who offer the huge companies massive price cuts that we as independants don't have the option of obtaining."
Her : *blustering* "WELL! that's ridiculous! Why don't you just go over there and buy the box set from them, then break it up and sell it here!"
Me : "Because that's illegal and I have no wish to go to prison purely so that your child can read a book."
She stormed out in high dugeon and sulked over to Smiths. Lucky them!
SC4 :
Me : "That's £16.97 please."
Her : *really fast and all in one stream* "Oh right you don't mind all my change do you no good of course you don't cos shops always need change here you are..." *tips out purse of shrapnel onto the counter and proceeds to count out £16.97 exactly. In nothing over a 10p piece.
*sigh*
* and, inexplicably, star sign books ?! 
He is one of the best footballers and he can get anyone he wants and he chooses her!?!?!
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