the door better work

[thehippie777]

SC: user error
AC: awesome customer, waiting to check in

I had given the SC her key, after asking if she preferred one or two.she chose one:

SC: This key better work on that door over there because every time I get over there they NEVER work!
Me: Oh, I am sooo sorry. I can make you two just to be sure at least one of them works....
AC: *while I make extra key* I find that if the key doesn't work it's usually user error on my account. *looks at other guest*
SC: *pwned* Yeah well...they never work over there. SO yes please give me another key.
Me: *loving the AC* Sure, no problem. Perhaps, too, you could just enter through our front doors to be sure to not have a malfunction...
SC: Right... (Gives AC a look-over like she stole her SC cookie, while I am loving it.)

I wish I checked in more honest people like that. She was a really nice lady, too. She had to go out to her car for her conformation number because she wasn't in my system to arrive tonight and had to wait for me to finish with this lady who came in just after she went outside.

[PepperElf]

really?

You know when my key doesn't work it's usually because I didn't put it in the right way... just user error

[protege]

You know when my key doesn't work it's usually because I didn't put it in the right way... just user error

Sooooo I assume that would be a PEBFAC?

Problem
Exists
Between
Floor
and
Ceiling

[Locksmith_from_Hell]

Sooooo I assume that would be a PEBFAC?

Problem
Exists
Between
Floor
and
Ceiling

I would've called it PEBFAD.

Problem Exists Between Face And Door.