Today's SC was a family. Mother, older daughter, approx 8 year old son and baby. The daughter ran the mother's card as the mother held the baby. The mother didn't speak english too well, so I delt mainly with the daughter. I didn't notice right off what the kid had in its hands... and mouth.
As they were leaving the mom turned and I got a better look at the kid. He was sucking on TWO of the little rubber stress balls we sell. I wasn't 100% sure they didn't come in with them, and I didn't see them near the shelf where we sell them so I didn't say anything.
But not more than 30 seconds after we left the mom sent the kid back in. He handed me two slobber-filled stress balls.
"I'm sorry, we didn't notice he picked these up. THey're wet."
I took them. I looked at him with my mouth open. I looked at the stressballs. I rolled my eyes and tossed them in the trash.
I KNEW I should have said something before they left and made the mom pay for them. It kinda pisses me off that the mom would send the kid in instead of coming in herself to apologize. She probably figured by sending in the kid we wouldn't charge him. Either that or she didn't want to be confronted when she didn't speak english well.
Either way... WTF?!? You let your child chew on things it picks up in stores? And then take no responsibility for it?!? If I didn't have other customers waiting I would have gone out and bitched her out.
*sigh*
As they were leaving the mom turned and I got a better look at the kid. He was sucking on TWO of the little rubber stress balls we sell. I wasn't 100% sure they didn't come in with them, and I didn't see them near the shelf where we sell them so I didn't say anything.
But not more than 30 seconds after we left the mom sent the kid back in. He handed me two slobber-filled stress balls.
"I'm sorry, we didn't notice he picked these up. THey're wet."
I took them. I looked at him with my mouth open. I looked at the stressballs. I rolled my eyes and tossed them in the trash.
I KNEW I should have said something before they left and made the mom pay for them. It kinda pisses me off that the mom would send the kid in instead of coming in herself to apologize. She probably figured by sending in the kid we wouldn't charge him. Either that or she didn't want to be confronted when she didn't speak english well.
Either way... WTF?!? You let your child chew on things it picks up in stores? And then take no responsibility for it?!? If I didn't have other customers waiting I would have gone out and bitched her out.
*sigh*
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