A man came up to the customer service counter.
SC: I want to talk to a manager, now.
Me: Is it something I can help you with, sir?
SC: You can get that AIDS-riddled cashier OUT of your FOOD COURT.

He said that. Word for word.
This is the closest I've EVER come to hitting a customer.
But violence is not the answer!
I called a manager.
They pulled him to the side, there was some arguing, the manager went into the food court, came out, talked to the man some more, and then escorted him out of the building.
Apparently, one of our girls, who just came back from maternity leave and still exhausted with the late baby nights, looked way tired and sunken-eyed. The guy had screamed at her that he didn't want her making his food because she looked "like death" and stormed to my counter. She was still crying when the manager came back to talk to her.
To you, sir:
FUCK YOU
and stay the HELL out of my store.
SC: I want to talk to a manager, now.
Me: Is it something I can help you with, sir?
SC: You can get that AIDS-riddled cashier OUT of your FOOD COURT.

He said that. Word for word.
This is the closest I've EVER come to hitting a customer.
But violence is not the answer!
I called a manager.
They pulled him to the side, there was some arguing, the manager went into the food court, came out, talked to the man some more, and then escorted him out of the building.
Apparently, one of our girls, who just came back from maternity leave and still exhausted with the late baby nights, looked way tired and sunken-eyed. The guy had screamed at her that he didn't want her making his food because she looked "like death" and stormed to my counter. She was still crying when the manager came back to talk to her.
To you, sir:
FUCK YOU
and stay the HELL out of my store.
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