I work in a mechanic's shop. I run the front desk and do bookkeeping. When it's busy, I also do oil changes, fluid checks, tire changes, all the minor work that doesn't really require someone to be a mechanic.
Yesterday we weren't swamped, but the mechanic was hip deep in a transmission, so when this jerk pulled in for an oil change, I figured I'd just handle it instead of making him wait. Good customer service and all that
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Guy pulls in, gets out of the car, hands me the keys and tells me 'give these to the mechanic and bring me some coffee sweetie. Atta girl.'
I popped the hood of the car (no, I didn't get him coffee) and he oohed and aahed about how clever I was to be able to manage that overwhelming task, and wasn't I so helpful and run along now and get the oil change man now would you?
At which point, I was done. He got to sit in the waiting room, sans coffee, for the mechanic. And while he was waiting, I did three other oil changes and had them in and out in about five minutes a pop.
Yesterday we weren't swamped, but the mechanic was hip deep in a transmission, so when this jerk pulled in for an oil change, I figured I'd just handle it instead of making him wait. Good customer service and all that

Guy pulls in, gets out of the car, hands me the keys and tells me 'give these to the mechanic and bring me some coffee sweetie. Atta girl.'
I popped the hood of the car (no, I didn't get him coffee) and he oohed and aahed about how clever I was to be able to manage that overwhelming task, and wasn't I so helpful and run along now and get the oil change man now would you?
At which point, I was done. He got to sit in the waiting room, sans coffee, for the mechanic. And while he was waiting, I did three other oil changes and had them in and out in about five minutes a pop.
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