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MONDAY
A water pipe leading to the fire sprinklers burst from the extreme cold (8 degrees!) in the outside vestibule. The whole store had to be evacuated.
For over an hour.
In 8 degree weather.
Those who had their car keys on them shared car seats and heat with those of us who still had their stuff in their lockers.
TUESDAY
I am in the break room when I see a manager, who was quietly enjoying his snack, suddenly jump up and RUN out the door. We hear screaming, and we follow!
I get out on the floor and I see a cashier cheering, members laughing, and a HUGE crowd of maybe 20 people SPRINTING OUT THE DOOR. I am confused, so I join the crowd to find out what happened.
The store manager had been walking the floor when he spotted a couple with a bag near the DVD section. As quick as you please STUFFING this bag full of Blu-Ray DVDs and expensive box sets. They start heading to the front.
IMPORTANT: Until they are past the registers, we CANNOT stop anyone. You all know the reason behind this, so I'm not going to explain it here.
Anyway, they JUST pass through the registers, when the manager says the code word over the radio for a theft. ALL the managers and supervisors rush in on the front end.
Quickly realizing what's happening, the couple runs for it. Still holding the bag, they panic, and the man, maybe 6 and a half feet tall, SLAMS my 5 ft tall female coworker to the GROUND, and they make a break for the door. The female coworker screams, "Oh HELL NO," and books it after him! The managers and sups follow suit, and one of our more eccentric cashiers starts yelling, "YEAH, GET'M! YOU GO, *coworker*!", cheering on the coworker and the crowd giving chase. The members start cracking up, because even though it was a pretty serious situation, the whole thing was just ridiculous looking, like a scene from a movie!
They end up reaching the exit, which the man then SLAMS into one of the exit door receipt checkers, an elderly veteran, into the very heavy and large gas sign, knocking him to the ground very hard. (He ended up being okay, thank goodness, and had a laugh about it later)
They're still going, and still have the bag. The managers are screaming, "Just DROP it and we'll leave you alone!" as they're running after them. Finally, the woman THROWS the bag to the side, books it to the still-running car with her partner, and they burn rubber as they exit the lot. They got their license plates, took the bag of merch inside, and were welcomed by applause from the various customers for getting the stuff back.
I can't really get into more detail after this, but to my knowledge, they have not been caught as of this post, and the amount they almost stole was a LOT. A LOT.
WEDNESDAY
A woman came in today. She wanted a refund for a bag of oranges.
Except:
She had no oranges, only the bag.
She had no physical receipt, we had to look it up under her account.
Her account said this particular woman must have 50% of all food products to return per Our Manager.
The orange bag was from a brand we have never sold in the entire REGION.
Her account indicated she had not bought oranges since April 2008.
The oranges she had bought in April came in a box, not a bag, and were in a bigger quantity in the box than the bag.
The supervisor came down and told her all these things, and told her we will not do the return.
The woman said, "I WILL find that receipt. And I WILL come back tomorrow. And you WILL give me my refund."
The supervisor told her no, because she did not have any of the product and she had been told before that she can't get a refund without 50% of it or more. Furthermore, it wasn't even our product.
The woman just said, "We'll see about that!" and left.
I can't WAIT til tomorrow to tell her no, if she even shows up. F'ing scammer.
A water pipe leading to the fire sprinklers burst from the extreme cold (8 degrees!) in the outside vestibule. The whole store had to be evacuated.
For over an hour.
In 8 degree weather.
Those who had their car keys on them shared car seats and heat with those of us who still had their stuff in their lockers.
TUESDAY
I am in the break room when I see a manager, who was quietly enjoying his snack, suddenly jump up and RUN out the door. We hear screaming, and we follow!
I get out on the floor and I see a cashier cheering, members laughing, and a HUGE crowd of maybe 20 people SPRINTING OUT THE DOOR. I am confused, so I join the crowd to find out what happened.
The store manager had been walking the floor when he spotted a couple with a bag near the DVD section. As quick as you please STUFFING this bag full of Blu-Ray DVDs and expensive box sets. They start heading to the front.
IMPORTANT: Until they are past the registers, we CANNOT stop anyone. You all know the reason behind this, so I'm not going to explain it here.
Anyway, they JUST pass through the registers, when the manager says the code word over the radio for a theft. ALL the managers and supervisors rush in on the front end.
Quickly realizing what's happening, the couple runs for it. Still holding the bag, they panic, and the man, maybe 6 and a half feet tall, SLAMS my 5 ft tall female coworker to the GROUND, and they make a break for the door. The female coworker screams, "Oh HELL NO," and books it after him! The managers and sups follow suit, and one of our more eccentric cashiers starts yelling, "YEAH, GET'M! YOU GO, *coworker*!", cheering on the coworker and the crowd giving chase. The members start cracking up, because even though it was a pretty serious situation, the whole thing was just ridiculous looking, like a scene from a movie!
They end up reaching the exit, which the man then SLAMS into one of the exit door receipt checkers, an elderly veteran, into the very heavy and large gas sign, knocking him to the ground very hard. (He ended up being okay, thank goodness, and had a laugh about it later)
They're still going, and still have the bag. The managers are screaming, "Just DROP it and we'll leave you alone!" as they're running after them. Finally, the woman THROWS the bag to the side, books it to the still-running car with her partner, and they burn rubber as they exit the lot. They got their license plates, took the bag of merch inside, and were welcomed by applause from the various customers for getting the stuff back.
I can't really get into more detail after this, but to my knowledge, they have not been caught as of this post, and the amount they almost stole was a LOT. A LOT.
WEDNESDAY
A woman came in today. She wanted a refund for a bag of oranges.
Except:
She had no oranges, only the bag.
She had no physical receipt, we had to look it up under her account.
Her account said this particular woman must have 50% of all food products to return per Our Manager.
The orange bag was from a brand we have never sold in the entire REGION.
Her account indicated she had not bought oranges since April 2008.
The oranges she had bought in April came in a box, not a bag, and were in a bigger quantity in the box than the bag.
The supervisor came down and told her all these things, and told her we will not do the return.
The woman said, "I WILL find that receipt. And I WILL come back tomorrow. And you WILL give me my refund."
The supervisor told her no, because she did not have any of the product and she had been told before that she can't get a refund without 50% of it or more. Furthermore, it wasn't even our product.
The woman just said, "We'll see about that!" and left.
I can't WAIT til tomorrow to tell her no, if she even shows up. F'ing scammer.
Good to hear everyone was okay afterwards.
Drilling a hole in a bad toenail? YIKES! I think I'd go with the slightly safer - and saner-sounding - hot water soak!
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