Our office doesn't allow us to take a check on a new patient (nor any check numbered less than 200-another rant of mine for a later time) so when scheduling a new patient, I always include in my speil about arriving a few minutes early that should also be prepared to pay with either cash or debit/credit card. Most people get it. There are, however, a few that don't. They'll give me a debit card and it gets declined. They wonder why. "Ms/Sir, I don't have that answer. You'll have to take it up with your bank." Their response is, "Well, I don't have cash. You'll have to take a check." [Like they can give me an ultimatum!] "Sorry, no can do. The computer declined your card. It's cash only or another card. Your choice." We are a small town of about 1700 people and 15 banks! "We'll hold your chart and make time to see you when you return from the bank!
" Most people will suddenly find that $20 cash or make a trip to the bank. I'm not about to get in trouble over taking a check on an account that has already been previously denied the charge.

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