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Whenever I'm left to argue with someone, it's usually plenty simple. Once they pass into "unreasonable", just say "No, nothing for you, we're done." Then turn to the next person or back to your work and completely ignore them. Let them flip out as much as they want, just continue either serenely ignoring them or helping the other person. They'll either wear themself out and leave, or they'll escalate to a point where you're allowed to A) call the cops or B) beat the shit out of them...in self defense...yeah...
If it works for three-year-olds, it works for morons.
If it works for three-year-olds, it works for morons.
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