This happens so often, I finally decided to post.
When I call a customer to tell them that their service truck is on the way. A lot of time, they'll seriously inquire:
SC in this case is "Silly Customer"
ME: The driver is on his way, he'll be there in 10 - 15 minutes.
SC:Okay. So, he knows where I'm at, right?
No. I'm just telling you he's on his way with a first class ticket to nowhereland. We figure he'll just drive around until he finds a car that resembles yours and provide service.
When I call a customer to tell them that their service truck is on the way. A lot of time, they'll seriously inquire:
SC in this case is "Silly Customer"
ME: The driver is on his way, he'll be there in 10 - 15 minutes.
SC:Okay. So, he knows where I'm at, right?
No. I'm just telling you he's on his way with a first class ticket to nowhereland. We figure he'll just drive around until he finds a car that resembles yours and provide service.
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