co-10? and memanes?

[depechemodefan]

So a guy calls and wants information on co-10, which is an antitoxidant.

I was using medline and other medical databases, and found nothing. Latter, closest thing I find is "coenzyme Q10" in google. Unfortunately, at the time, I couldn't find anything useful about it. I get back on the phone, and ask if that was the right term, and he starts saying, "it's co nemames?"

Me: so it could be co e-n-z-y-m-e?
guy: uh, don't you have a computer that can spell?
me: I can type the word in google, but I think you mean enzyme. There are many co-enzymes.
guy: uh, can you tell me about co-10? It's an antioxidant.
me: I can't find any information on co-10.
guy: it's an antioxidant.
me: I can tell you the definition of an antioxidant.
guy: I know what an antioxidant is.
me: ok, I can't find any info. on c0-10.
guy:...
me:...
guy: uh, tell me about antioxidants.
so I look on medline
me: ok, according to medline, the following are antioxidants: Beta-carotene, Lutein, Lycopene...
guy: *munch munch swallow* uh huh.
me: Selenium, Vitamin A, Vitamin C, Vitamin E
guy: *munch*
me: so maybe you should talk to a pharmacist, one might be more familiar what you are talking of.
guy: *munch*
me: *hangs up*

The fact that he didn't have all the information didn't make him too sucky, just annoying, but he couldn't wait till the end of the call to start eating? WTF?

[NightWatch]

Whenever I get rude people chowing down in my ear and being really gross about it... I start a chorus of belches. They usually get the hint when I let out a really long, loud one.

[Nashida]

"Sir, I hope you brought enough noshables to share with the class...."

[depechemodefan]

He called back about 30 min. latter.

guy: uh, hi, I need to find out about co-10?
me: I helped you earlier.
guy: uh, oh-no. Say, is there an assistant manager there?
me: she went to help someone. Did you talk to the pharmacist?
guy: uh, yeah, but they were busy.
me: Well, call back in 20 min., the assistant manager will be back.
guy: uh, 10 min.? ok.

At least he wasn't eating this time. To be honest, I googled it between calls and actually found something from the mayo clinic about co q10. And I was being a bitch not to tell him anything, but I see this bordering on giving medical advise, and we are not suppose to give medical advise.

[freeatlast]

I always hated those customer who called into the Call Center from Hell and were chomping away in my ear while I was trying to assist them. Some would even say that they were on their lunch break, but, no apology. Even better were those who called from the bathroom. Nothing like trying to assist a customer who is flushing the toilet while they talk to you. Apparently, their time is so valuable that Customer Service gets the scraps.

[bainsidhe]

With all the cuts to library funding and other demands on your time, you're expected to play twenty questions with any 'ol schmuck that calls in? It never occured to me I could use the library in this manner. I mean, I always assumed it was there for ME to look stuff up.

[PepperElf]

"Sir, I hope you brought enough noshables to share with the class...."

Off topic: ... Skippy list!
33. Not allowed to chew gum at formation, unless I brought enough for everybody.
34. (Next day) Not allowed to chew gum at formation even if I *did* bring enough for everybody.


On topic. I guess the guy couldn't google things for himself? Since you can't give medical advice... best thing I can say is to tell him where to go on google... Unless he's being a prick of course

[VComps]

FYE: Co-enzyme Q10 actually is an antioxidant. So you actually found him what he was looking for! Yay!

...trouble is, he didn't know what he was looking for.