Dunkin' Customers (LONG, SO VERY LONG)

[CrazedClerkthe2nd]

My very first regular job was at a Tim Horton's (iconic Canadian donut shop). Among the baked goods offered are Timbits. Basically these are donut holes (think small spherical donut bits), at the time they came in boxes of 20, 40 or 60 I believe, but you could could also buy them indvidually for 0.12. It's not as dumb as it sounds, often people would come in and order a coffee and a few timbits.

Well one day we had this douchewaffle come through the drive thru and order...

wait for it....

ONE timbit.

Yes. ONE STINKIN' TIMBIT!

Now I wasn't working the window at that time but if I had I would have to fight every urge to smash the guys windows in.

Ordering a single timbit at a counter is not a big deal, but seriously going through drive through and doing the same??? I think it was just some idiot being stupid for the sake of being stupid.

[Pairou]

Funny you should mention Kuroshitsuji; I started reading it yesterday. Can't stop. have it open in another window.

I understand that some people are more important than others. After all, Angry Man who Needs Donuts Now is far more special than Nice Woman Also Wanting Some Donuts Now.

Duh.

Mmmm senior coffee. made with 68% Real Seniors.

I demand to know why Splenda would EVER be more expensive than delicious pure sugar goodness.

[Alpha Strike]

SC: Hey, you wanna wait on me, or what?!
Me: -trying to suppress many a facial twitch- It'll just be one moment Sir, I have to wait to ring up this woman's order and then I'll be right with you.
SC: Well in the meantime, why don't you make yourself useful and get me my dozen donuts?!

I had to put my biggest shit-eating grin on my face as I apologized to the Nice Woman and took the SC's order instead.

As a former McDonald's peon, I can understand wanting to get rid of an asshole customer as quickly as possible. When I first started, I would do everything I could - reasonable or not - to get folks out of my drive-thru, both to avoid problems and to keep my times low. As I got more comfortable with the job, I lost some of that willingness to do "anything" a customer demanded; I know that if an SC said that to me now, that would be my cue to drag things out for him as much as possible.

I would just worry that by serving the SC first, you're reinforcing in his mind that his bad behavior is the way to interact with CSRs.

This one is just amusing. I love all the old people who demand a "Senior Coffee" instead of saying "please give me the Senior Discount". I wouldn't mind this if it weren't for the fact that they always say it in an arrogant, superior voice, putting a lot of emphasis on the word SENIOR.

Oy Veh. I know exactly where that's coming from. We used to have a little old lady who insisted we call her "Grandma" when she came in. She would always order a "Senior Coffee" along with a hamburger with "Tomatoes and Lettuce" - strange, since McDonald's regular hamburgers don't come with either. Apparently she had conned the managers into giving her extra items - ones we'd normally charge for - for free. Once the burger came up, she'd promptly wrap up the tomatoes and lettuce and put it in her purse to take home.

To top it off she was a bit racist: she would always angle for a white cashier and refused to let any of our Hispanic staff take her order - not that they minded! This did make things a bit difficult when we were busy, since most of our staff was Hispanic.

[friendofjimmyk]

A little bit OT - my roommate LOVES dunkin coffee. I mean LOVES it. He loves it so much that he goes beyond getting a few pounds at the Dunkin store...rather, he buys it buy the CASE off the website.

Just recently, he discovered we were down to our last 5 lbs and he said he started to "get the shakes" of course, he was joking...but I saw the dunkin website in the Internet history, so I know he has placed another order for a case or two of their coffee.