My younger sister works at the restaurant that I used to work at, and a story she told me reminded me of this little story. Gather 'round, children, it's story time.
The restaurant that I used to work at closes at 8:00 (earlier if it's been a slow day). This has been the same closing time for the last 25 years, and seeing how it's a small town, everyone knows that. Well, one night, I think about eight months into my first year working there, it had been a slow night, so we closed around 7:50. I lock the doors, start getting totals from the registers, and start my other closing duties (see "Getting the kitchen staff to do their job" pg. 143 of your textbook). Well, I'm at the drive-thru register counting the drawer to make sure it's balanced when the drive thru alarm goes off (we can't turn it off
). I answer "Thank you for stopping, but I'm sorry, we've shut down for the night". No answer, so I turn the alarm off. Well, not thirty seconds later, an older couple drives up to the window and honks their horn. I open the window and repeat that we close at 8:00 (our clocks all said 8:03) and that I can't get anything for them because the registers have been shut down for the night (and I don't have the key that starts them).
Man: "Well, my watch says it's 7:58, looks like y'all's gonna serve us!"
Me: "Sorry, sir, but we go by our own clock. Like I've said, I can't ring up your order right now, the tills are closed."
Man: "Well that's some bullshit! MY watch says that it's 7:58, and ya'll's hours of op-E-ray-shun (yes, that's how he said it) says you close at 8:00! Now get your ass in gear or I'll tell yer boss!"
At this point, seeing as how I stop putting up with people's crap as soon as I lock the doors, I shut the drive-thru window and lock it. He starts blowing his horn over and over again, then he drives around the building to set off the drive-through alarm again. At this point, it's almost 10 minutes past 8, so even according to HIS watch, we're officially closed.
Me: Thanks for stopping, but we close at 8:00. If you'll check YOUR watch, you'll see that it is now past 8:00. Have a good evening.
Man drives around to the window again and starts honking his horn again. At this point, I turn off the "happy" Guitardude and turn on the "real" guitardude. I open the window once again. He starts screaming at me and carrying on when I suddenly say:
Me: "Look, dude, I've been nice about this for, let's see, going on 10 minutes now. According to every clock, watch, cell phone, microwave, and computer in this town it is past 8:00. We are closed. I cannot and WILL NOT serve you. Get that through your head or I WILL call the cops."
He finally got the message that I wouldn't be caving in and left. But not before flipping me the bird...
The restaurant that I used to work at closes at 8:00 (earlier if it's been a slow day). This has been the same closing time for the last 25 years, and seeing how it's a small town, everyone knows that. Well, one night, I think about eight months into my first year working there, it had been a slow night, so we closed around 7:50. I lock the doors, start getting totals from the registers, and start my other closing duties (see "Getting the kitchen staff to do their job" pg. 143 of your textbook). Well, I'm at the drive-thru register counting the drawer to make sure it's balanced when the drive thru alarm goes off (we can't turn it off

Man: "Well, my watch says it's 7:58, looks like y'all's gonna serve us!"
Me: "Sorry, sir, but we go by our own clock. Like I've said, I can't ring up your order right now, the tills are closed."
Man: "Well that's some bullshit! MY watch says that it's 7:58, and ya'll's hours of op-E-ray-shun (yes, that's how he said it) says you close at 8:00! Now get your ass in gear or I'll tell yer boss!"
At this point, seeing as how I stop putting up with people's crap as soon as I lock the doors, I shut the drive-thru window and lock it. He starts blowing his horn over and over again, then he drives around the building to set off the drive-through alarm again. At this point, it's almost 10 minutes past 8, so even according to HIS watch, we're officially closed.
Me: Thanks for stopping, but we close at 8:00. If you'll check YOUR watch, you'll see that it is now past 8:00. Have a good evening.
Man drives around to the window again and starts honking his horn again. At this point, I turn off the "happy" Guitardude and turn on the "real" guitardude. I open the window once again. He starts screaming at me and carrying on when I suddenly say:
Me: "Look, dude, I've been nice about this for, let's see, going on 10 minutes now. According to every clock, watch, cell phone, microwave, and computer in this town it is past 8:00. We are closed. I cannot and WILL NOT serve you. Get that through your head or I WILL call the cops."
He finally got the message that I wouldn't be caving in and left. But not before flipping me the bird...
Comment