Seriously, how inept are people?
Our hotel has a patented Spee Dee checkout where our night auditor shoves a reciept under your door if you're checking out that day. Most people understand the concept of a reciept... but then there are those who clearly need a guiding hand through every aspect of their life.
Man (really it should be "kid" but we'll leave it at "man") : Tosses reciept on the desk What is this?
Me: That is your reciept.
Man: But i didn't check out or nothin'! I didn't give you any money.
Me: Did you use a credit card to check in?
Man: Yeah, then i had to sign something.
Me: Ok, well we use that to pay for the room.
Man: But i haven't checked out yet!
Me: Whether you're still using the room or not, this reciept means you will be paying for last night on the credit card you gave us. Do you want to pay with some other way?
Man: No. So, do what now?
Me: Did you want to pay with the credit card you gave us last night?
Man: Yeah.
Me: Ok, then to check out, the only thing you have to do is give me your keys when you are out of your room.
Man: So i need this? Points at reciept lying beleagured on the desk
Me: Sure, if you need proof of payment.
Man: How do i know if i paid?
Me: The charge is this number here.. and where it says "Balance?" this zero means you don't owe us anything.
Man: So i don't owe you nothin'?
Me: That's right.
Man: Oh.
Me: ...
Man: ...
Me: Is there anything else i can help you with?
Man: Naw... walks off, leaving reciept on the desk
As a side note, i think the phrase "do what now?" is one of the most annoying things a person can possibly say.
Our hotel has a patented Spee Dee checkout where our night auditor shoves a reciept under your door if you're checking out that day. Most people understand the concept of a reciept... but then there are those who clearly need a guiding hand through every aspect of their life.
Man (really it should be "kid" but we'll leave it at "man") : Tosses reciept on the desk What is this?
Me: That is your reciept.
Man: But i didn't check out or nothin'! I didn't give you any money.
Me: Did you use a credit card to check in?
Man: Yeah, then i had to sign something.
Me: Ok, well we use that to pay for the room.
Man: But i haven't checked out yet!
Me: Whether you're still using the room or not, this reciept means you will be paying for last night on the credit card you gave us. Do you want to pay with some other way?
Man: No. So, do what now?
Me: Did you want to pay with the credit card you gave us last night?
Man: Yeah.
Me: Ok, then to check out, the only thing you have to do is give me your keys when you are out of your room.
Man: So i need this? Points at reciept lying beleagured on the desk
Me: Sure, if you need proof of payment.
Man: How do i know if i paid?
Me: The charge is this number here.. and where it says "Balance?" this zero means you don't owe us anything.
Man: So i don't owe you nothin'?
Me: That's right.
Man: Oh.
Me: ...
Man: ...
Me: Is there anything else i can help you with?
Man: Naw... walks off, leaving reciept on the desk
As a side note, i think the phrase "do what now?" is one of the most annoying things a person can possibly say.
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