I called the office today to let them know I would be away from the booth for a short break. According to the guidelines I have to follow, I have to raise the 2 gates next to the booth when I am away from the booth.
A guest arrived while I was away from the booth. There is a sign in front of the entrance gate to Visitor Parking stating Visitor Parking is $5.00 per vehicle as well as 3 signs inside the garage stating Visitor Parking is $5.00 per entry. But we know sucky customers do not read signs.
The phone inside the booth rings. I look up & see a car at the exit gate.
me: me
my friend? mf
me: "Visitor Parking booth. How may I help you?
mf: "Hey, you know I was only in the garage for 2 minutes"
me: *hmmm...hey, you know what? I'm not your friend, no, I do not know exactly how long you were parked in the garage, & no, I will not raise the gate for you.*
me: "I'm sorry, I understand that, but there are 4 signs stating Visitor Parking is $5.00. One sign is in front of the garage. 3 are inside the garage. I'm sorry, but I cannot raise the gate for you."
*I'm looking at the sign in front of the entrance gate as I'm speaking to him*
bf: "So where do I pay for my parking?"
me: "You either pay at the vending machine located on the garage level or at the parking office on the 3rd floor. It's a $5.00 flat rate from one minute to all day."
bf: "Well.. the gates were up when I arrived, & that's misleading. Why was there no one inside the booth?"
me: "I'm sorry. I was away from the booth, but there are 4 signs stating visitor parking is $5.00"
bf: "But that is misleading"
me: "I'm sorry. I understand you feel that is misleading, but everyone knows there are 4 signs stating visitor parking is $5.00."
*so back up & pay for your parking. You are not getting free parking*
He backs up & pays.
A guest arrived while I was away from the booth. There is a sign in front of the entrance gate to Visitor Parking stating Visitor Parking is $5.00 per vehicle as well as 3 signs inside the garage stating Visitor Parking is $5.00 per entry. But we know sucky customers do not read signs.
The phone inside the booth rings. I look up & see a car at the exit gate.
me: me
my friend? mf
me: "Visitor Parking booth. How may I help you?
mf: "Hey, you know I was only in the garage for 2 minutes"
me: *hmmm...hey, you know what? I'm not your friend, no, I do not know exactly how long you were parked in the garage, & no, I will not raise the gate for you.*
me: "I'm sorry, I understand that, but there are 4 signs stating Visitor Parking is $5.00. One sign is in front of the garage. 3 are inside the garage. I'm sorry, but I cannot raise the gate for you."
*I'm looking at the sign in front of the entrance gate as I'm speaking to him*
bf: "So where do I pay for my parking?"
me: "You either pay at the vending machine located on the garage level or at the parking office on the 3rd floor. It's a $5.00 flat rate from one minute to all day."
bf: "Well.. the gates were up when I arrived, & that's misleading. Why was there no one inside the booth?"
me: "I'm sorry. I was away from the booth, but there are 4 signs stating visitor parking is $5.00"
bf: "But that is misleading"
me: "I'm sorry. I understand you feel that is misleading, but everyone knows there are 4 signs stating visitor parking is $5.00."
*so back up & pay for your parking. You are not getting free parking*
He backs up & pays.
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