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  • Big bad evil man.. Long

    This was about 6 years ago, I was about 15. I worked at Tim Horton's. It was the only one in the area radius of about 4 hours. We were also in small cottage country.

    I was only working for about 3 weeks at this time. Just the finish of summer, so a lot of the cottagers were heading home and the little kiddies were getting ready for school. And ours was a 24hr one, so none stop for 2 solid weeks.

    The front is built so that if we get a line up, the line goes all the way around the building to outside, and then proceeds out there. (We generally hoped that the survival of the fittest would happen, sadly never did). The parking lot was stupidly built there was traffic jams all the time, and no one could leave town as the line up to get in would go all the way down the main street.

    Big Bad scary man = SC
    Timid Father = SC2
    Daughter of Tm = DoSC2
    Me=
    Boss= B (was an ex bouncer, now owner,)
    Cop = C

    SC comes into the store, looks at the line and starts cursing. The line is not huge yet as it is 6:30 am. So he's at the first door.
    SC2 and DoSC2 come in and immediately get in behind SC.
    SC2: Excuse me, but you almost hit my truck in the parking lot. (speaks quietly, just really wants buddy to be nice to him)
    SC: (turns around to look at him) What the fuck did you just say pip squeak? (pip squeak? Really??? That looks like it was a big word for you!)
    SC2: *clears his throat and speaks louder* You almost hit me in the parking lot, I would appreciate an apology. My daughter was in the truck.
    *They are basically standing right in front of my area, I'm on the second till serving the coffees already order and handing them off*
    SC: I don't really give a flying shit about what almost happened. Maybe you should pay attention and learn how to drive.
    DoSC2: Dad, can we please just go?
    SC: Yeah listen to your pussy of a kid.
    *At this point I go into the back an inform my Boss of this little fight that is about to escalate. I come back, Boss is still in the back, and the SC is just screaming at the poor guy and his daughter looks terrified*.
    Me: Finally having enough of this as no one else has the backbone to deal with it. "Sir, you need to leave.... Now.
    SC: goes into a incoherent rant that was mostly swearing and did not make a lot of sense. His face is staring to go red.
    Me: If you do not do as I say, I will go get the office that just pulled into the parking lot.
    SC: takes his index finger and drills it into my sternum, and seems to have coherence, but not clarity or intelligence "You little shit, I already have to deal with a "some jarble that didn't make sense" and his little fuckin snot. You can take you request and "some obscene directions" it.
    *Cop walks in. I look pissed. SC's face is red, and everyone is looking at us"
    Is a small town, the cops know everyone.
    C: Hey LadyDrow, is there a problem?
    Boss finally comes out
    B: Yes there was a fight, take them both away.
    Me: Points at the SC "This one is the only one that caused a problem. SC2 claims that he almost hit his car, SC went on a bit of a rampage."
    SC: Still red, apparently lot the ability to speak
    C takes him outside to talk to him and C's partner talks to SC2, DoSC2 and Me.
    They all left.
    B tells me that I shouldn't give involved in these types of things and to come and get him. Sadly, this man did not have the balls to deal with it. And took him 10 minutes to get out there. After the cop came in.

  • #2
    I hope the cop saw the finger drilling into your sternum.

    Geez. Some people *really* need anger management. Kudos for keeping your calm (i.e. not hitting the SC) and that was a stroke of luck having the cop pull in at just that moment.

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    • #3
      Wow, just wow.
      In the U.S., the finger on sternum trick could be considered aggravated assault. It is easy to get a visible bruise when jabbed there.

      The manager has some serious problems. WTF are you supposed to do, let someone scream and threaten people and disrupt the business? HE should be in trouble for ignoring the situation. This borders on allowing a hostile/dangerous work environment.

      Also, had it been me, I may have considered trying a trick involving one finger applied to the shoulder... can take a man down.
      Suckiness is reinforced up OR down at every transaction. Accepting BS makes them worse for all of us; firm fairness trains them to suck less.

      Comment


      • #4
        Quoth Automan Empire View Post
        Wow, just wow.
        In the U.S., the finger on sternum trick could be considered aggravated assault. It is easy to get a visible bruise when jabbed there.
        Oh it is here too. But I figured I had just started so I didn't want to cause too much trouble. There are some people that love to pull the aggravated assault trick,

        The manager has some serious problems. WTF are you supposed to do, let someone scream and threaten people and disrupt the business? HE should be in trouble for ignoring the situation. This borders on allowing a hostile/dangerous work environment.
        The reason I quit that job was that he verbally abused me. So on my last day I gave him the finger and told him to go f*uck himself. It was self gratifying.

        Unfortunately, through my martial arts, I could only do something if he continued with something, otherwise I would of been in trouble.

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        • #5
          B tells me that I shouldn't give involved in these types of things and to come and get him
          umm you DID get him.
          and then he "finally" came out... yeesh.

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          • #6
            i almost had customers get in a fight over who was next in line. i could never tell who was next in line since the line was never "single file." i think one guy cut and started arguing, and then whoever was first in line yelled at him, the cutter got mad and left.
            To err is human, to blame someone else shows good management skills.

            my blog --> http://www.hendrices.com/joesblog/
            my brother's blog --> http://www.hendrices.com/ryansblog/

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            • #7
              Quoth ladydrow View Post
              Unfortunately, through my martial arts, I could only do something if he continued with something, otherwise I would of been in trouble.
              What style?

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              • #8
                Forgive me if I can't spell it correctly
                Chito Ryu and Ju Jitsu. My dad was the sensi so it was also how he taught me.

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                • #9
                  Quoth joe hx View Post
                  i almost had customers get in a fight over who was next in line. i could never tell who was next in line since the line was never "single file." i think one guy cut and started arguing, and then whoever was first in line yelled at him, the cutter got mad and left.
                  Oh yea, that happened a lot. We would have the line up, and the area where the counters are there is an opening to allow people to get to the sandwich counter and people would cut in there and argue that they were first.

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                  • #10
                    Cool beans, Ladyrow. I'm studying Aikido, which is a defensive art. I may only be a yellow belt, but you don't want to be grabbin' my wrists!
                    Suckiness is reinforced up OR down at every transaction. Accepting BS makes them worse for all of us; firm fairness trains them to suck less.

                    Comment


                    • #11
                      Quoth Automan Empire View Post
                      Cool beans, Ladyrow. I'm studying Aikido, which is a defensive art. I may only be a yellow belt, but you don't want to be grabbin' my wrists!
                      Aikido is pretty awesome. I get my dad a different style teaching book every Christmas. I can't remember the name currently, but its the dance style fighting down in the South America's that's really interesting. They were banned from fighting so they did it in dance.

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                      • #12
                        You mean Capoeira. Fascinating style.

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                        • #13
                          Yes that's it, and it's very fun to watch.

                          Comment


                          • #14
                            It is.

                            Also very fun to do - although I threw my back out the first time I tried a flip. Guess I have to stick to Ta'i Chi Ch'uan.

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                            • #15
                              How old was the daughter? I'm torn between seeing this guy screaming at a 14 year old or a 6 year old. Which would really piss me off.

                              Some times managers are just jerks. I had some pretty horrible ones in the past, but only in food service. Anywhere else i worked my managers were fine.
                              Hinakiba777- Student of Divinity-Always trying to get laid.

                              Annoying student=I pay tuition here so I pay your salary!
                              Desk Worker=I pay tuition here, too. So I guess I pay myself.

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