You want me to call someone in New York...to fix your clock?

[TheRedHawk]

That title is so much worse when you realize that this is in Tucson, Arizona.

So I'm security for a major company that is one of several companies at this huge business park in South Tucson. I'm sitting in the security office when the phone rings.

Me: (Spiel)
Her: Hi, this is Mary in the lobby. (I glance up at the monitor for the camera in the lobby, sure enough I see her on the phone) I was wondering if you had the number for the people in New York that deal with the doors.

Quick note: There are four different security companies that work with this place, in as many states. There's one in Colorado, one in Texas, one in New York, and another in Minnesota. The one she is referring to is CASOPS, the people that deal with doors with electronic locks and the badges used to open them. They are based in New York.

Me: Yes, I have their number. What seems to be the problem?
Her: Oh, the clock in here seems to be off. The door is locking too soon.
Me: Okay, that's something that CASOPS would deal with. I can contact them and have them look at it.
Her: No, no. The clock is off. I just want it corrected.
Me: If the timer for the door is off, CASOPS needs to deal with it. They can do it remotely.
Her: No, the door timer is fine. The clock is off. The one on the wall.
Me: ...your clock is wrong?
Her: Yes. It's too fast.
Me: I'll call maintenance to change your clock.
Her: Thank you! Please call me when you get that done.

According to my coworker, this isn't the first time she's done something like this. Why she wanted me to call the people in New York over her wall clock I have no idea. My coworker told me to not even bother calling maintenance.

[Nurian]

I have a solution: Take away her clock!

[MannersMakethMan]

Try telling her that by the time you get someone down to do it, it'll be the right time. 10 to 1 on her watch is slow anyway...

[corporateslave]

Tell her you spoke to the clock about it, and the clock disagrees.

[depechemodefan]

Her: Oh, the clock in here seems to be off. The door is locking too soon.
Me: Okay, that's something that CASOPS would deal with. I can contact them and have them look at it.
Her: No, no. The clock is off. I just want it corrected.

So was she staring at the clock and timing when the door locked? Or she learned to bring up the problem with the door to have someone else fix the clock? er, now I have a headache.

[Broomjockey]

So was she staring at the clock and timing when the door locked?

Well, the door that's on a timer gives a fairly audible *click* when the maglock engages, so it's possible, if she knows when the doors are supposed to lock, heard it, then looked at the clock, realized the clock was off in that fashion. That *still* doesn't explain why she wants someone from the door company to fix a wall clock though

[Tito]

Tell her you spoke to the clock about it, and the clock disagrees.

LOL!!!! The only problem with that is that she would probably take them seriously. She sounds like she's not paddling with both oars in the water.