Last night.... ah St. Patty's day. Was actually a crazy calm day at Dress for Less. I guess everyone was busy getting drunk beyond standing.
That being said. I only have one SC to tell of from my shift.
Now I am recovering from the PLAGUE. I'm at the point where I can still hardly breath and my voice just keeps coming and going. So I have this lady call me about 15 min before close. .... I'm in the FR, but our phone's up at CS are broken, so I have to field ALL calls that came in last night.
Me: TA DA!
SC: Well....bitch.
Me: *Spiel* This is Red. How may I help you?
SC: I was in their earlier today. And I just found one of those security tags STILL attached to a shirt I purchased! YOU LEFT IT ON!
Me: *go to speak but find.... NO VOICE! So I try to quietly cough to clear my throat....Which gleans*
SC: I DO NOT FIND THIS FUNNY! I LIVE ALL THE WAY OUT IN (BFE)!
Me:.......*so wasnt laughing bitch* I'm very sorry ma'am. But these things do happen from time to time.
SC: It's YOUR job to make sure they DONT happen.
Me:*no it's NOT* I apologize for any inconvenience ma'am. We would be more than happy to remove the tag for you. We are closing at 9:30 but-
SC: OH WELL THAT"S JUST GREAT!
Me:
*dont cut me off* BUT, if you bring it with you next time you are in town it will be no problem. Just make sure you bring the receipt with you so that-.
SC: ARE YOU CALLING ME A THIEF! HOW DARE YOU!
ME:
*No seriously...dont do it AGAIN* No ma'am, we just need to see who checked you out. ((We are trying to make sure everyone double checks all clothes for hard tags))
SC: Well I think it's ridiculous that I have to drive 50min back into town just so YOU can take a little tag off a $6 shirt!
By the by. Our hard tag matrix for shirts is $9.99 and up for getting a buzzer tag. So... at this point I think she is talking out her ass....
Me: I understand Ma'am, if you bring the shirt in at your next convince we will remove the tag for you. that's all WE can do, but-
SC:***CLICK****
Me:

BITCH!
I was going to let her talk to my manager too... to see if maybe they could refund her for some $$ since she had to drive so far. Since it was technically our fault for not checking the clothes and not checking the door if it beeped. But .... GOD!
I hope that when she next comes in that half way there her car runs out of gas.... and maybe.... get's struck by..... lightning... or.... asimi bunch of horse shat....
*Fin*
That being said. I only have one SC to tell of from my shift.
Now I am recovering from the PLAGUE. I'm at the point where I can still hardly breath and my voice just keeps coming and going. So I have this lady call me about 15 min before close. .... I'm in the FR, but our phone's up at CS are broken, so I have to field ALL calls that came in last night.
Me: TA DA!
SC: Well....bitch.
Me: *Spiel* This is Red. How may I help you?
SC: I was in their earlier today. And I just found one of those security tags STILL attached to a shirt I purchased! YOU LEFT IT ON!
Me: *go to speak but find.... NO VOICE! So I try to quietly cough to clear my throat....Which gleans*
SC: I DO NOT FIND THIS FUNNY! I LIVE ALL THE WAY OUT IN (BFE)!
Me:.......*so wasnt laughing bitch* I'm very sorry ma'am. But these things do happen from time to time.
SC: It's YOUR job to make sure they DONT happen.
Me:*no it's NOT* I apologize for any inconvenience ma'am. We would be more than happy to remove the tag for you. We are closing at 9:30 but-
SC: OH WELL THAT"S JUST GREAT!
Me:

SC: ARE YOU CALLING ME A THIEF! HOW DARE YOU!
ME:

SC: Well I think it's ridiculous that I have to drive 50min back into town just so YOU can take a little tag off a $6 shirt!
By the by. Our hard tag matrix for shirts is $9.99 and up for getting a buzzer tag. So... at this point I think she is talking out her ass....
Me: I understand Ma'am, if you bring the shirt in at your next convince we will remove the tag for you. that's all WE can do, but-
SC:***CLICK****
Me:



I was going to let her talk to my manager too... to see if maybe they could refund her for some $$ since she had to drive so far. Since it was technically our fault for not checking the clothes and not checking the door if it beeped. But .... GOD!
I hope that when she next comes in that half way there her car runs out of gas.... and maybe.... get's struck by..... lightning... or.... a
*Fin*
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