Yesterday I got paged up to ring. Of course I was in the back room at the time, so it took a bit to walk from there to the register.
When I got up there there were a LOT of people in line
Me: I can take the next customer in line!
Immediately I hear the next SC (a woman) say
SC: It's about time!!!!
OK, so I didn't run up to the register, but it's not like I took an inordinate amount of time to get up there. Impatient twit.
SC: My arm was about to fall off!!
From carrying a single box of file folders, a single package of overhead projector transparencies, and a Snickers bar?
Did it occur to you to switch them to your other arm? Or to use both hands? Or to put them down? There was plenty of space on the counter where you were waiting to put them down. But that would involve thinking, and it's always easier to complain.
SC: I have a bad shoulder!
Me: Sorry to hear that.
OK, first of all, there's no possible way for me to have known that. Second, even if I did know, I'm not going to commit a safety violation by running to the register just for the sake of your comfort. Third, again, did it occur to you to put your shit down?
And last but not least, you might not have a bad shoulder if you weren't CARRYING A HANDBAG THE SIZE OF A VOLKSWAGEN BEETLE SLUNG OVER THAT SHOULDER!!!!!!!
I'm sorry if that came off as sexist, but seriously, that was one of the biggest (and presumably heaviest) purses I've seen in my entire life, and it was slung over the same arm she was complaining about.
Then she notices that the box of overhead transparenices was broken open. Undoubtedly because the box is rather flimsy and she had been carrying in such a way that the box of file folders was bending it over her arm.
SC: Can I get a new one?
Me: It's just the packaging, ma'am. The contents are fine *opens box and shows her*
SC: But the box is broken!
(Because YOU broke it!!!! You touch, you break, you BUY!)
Me: I can get you a new one if you want, but there is nothing wrong with this merchandise.
SC: But I'm not using these all at once! How will I store the extras?!
Perhaps you should have thought of that before crushing the package? How about you use one of those file folders to store the extras?
Me: I'll get you a new one.
And what did she say when I came back with a new package?
You guessed it!
SC: Finally!!

I also couldn't help but notice that she was eating the Snickers bar, which at that point she hadn't paid for yet.
Oh, and she paid with a $100 bill, wiping out most of my change.
Me: Have a nice day.
When I got up there there were a LOT of people in line
Me: I can take the next customer in line!
Immediately I hear the next SC (a woman) say
SC: It's about time!!!!

SC: My arm was about to fall off!!
From carrying a single box of file folders, a single package of overhead projector transparencies, and a Snickers bar?

Did it occur to you to switch them to your other arm? Or to use both hands? Or to put them down? There was plenty of space on the counter where you were waiting to put them down. But that would involve thinking, and it's always easier to complain.
SC: I have a bad shoulder!
Me: Sorry to hear that.
OK, first of all, there's no possible way for me to have known that. Second, even if I did know, I'm not going to commit a safety violation by running to the register just for the sake of your comfort. Third, again, did it occur to you to put your shit down?
And last but not least, you might not have a bad shoulder if you weren't CARRYING A HANDBAG THE SIZE OF A VOLKSWAGEN BEETLE SLUNG OVER THAT SHOULDER!!!!!!!
I'm sorry if that came off as sexist, but seriously, that was one of the biggest (and presumably heaviest) purses I've seen in my entire life, and it was slung over the same arm she was complaining about.

Then she notices that the box of overhead transparenices was broken open. Undoubtedly because the box is rather flimsy and she had been carrying in such a way that the box of file folders was bending it over her arm.
SC: Can I get a new one?
Me: It's just the packaging, ma'am. The contents are fine *opens box and shows her*
SC: But the box is broken!
(Because YOU broke it!!!! You touch, you break, you BUY!)
Me: I can get you a new one if you want, but there is nothing wrong with this merchandise.
SC: But I'm not using these all at once! How will I store the extras?!
Perhaps you should have thought of that before crushing the package? How about you use one of those file folders to store the extras?
Me: I'll get you a new one.
And what did she say when I came back with a new package?
You guessed it!
SC: Finally!!

I also couldn't help but notice that she was eating the Snickers bar, which at that point she hadn't paid for yet.
Oh, and she paid with a $100 bill, wiping out most of my change.

Me: Have a nice day.

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