Ok, BG: I work at a shop that sells...stuff. Lots of all kinds of stuff. Candles, toys, decorations, candy, socks, thingamabobs, all you need for whichever holiday/happening is coming up, and so on. Also, I'm in Norway.
On to the crazies.
GIMME MAKEUP!
Yesterday, a woman swore at me in french, thinking I didn't understand since I talked to her husband in English...
What made her so angry? We didn't have the thing she wanted.
She wanted powder. Face powder. We discontinued all our makeup a while ago, and I told her that we're getting a whole new line of makeup, next week. Yay? Didn't help. I barely finished my sentence before her arms started waving around and all this nasty words came out.
She called me stupid and I think "an amoeba", the store was ridiculous and so on, lots of swear words, I mean LOTS of swear words. I just understood a word here and there, but that was quite enough!
What made her more angry? That I said "you know, I don't speak french, but I do understand quite a bit"
I stayed completely calm (although ridiculously confused, I mean what the heck ) and lowered my voice when I said that I understood her. And then I gave her a big retail smile
Man, that kind of technique ALWAYS works! Either they blow up even more, but can't do anything 'cause, what did I do wrong? Nothing! I was polite and smiley (And Boss loves it when I do that to the suckies)
Or, they collapse and get really shameful and say sorry <-and then maybe they've learned a lesson about something. (Yeah, right.)
(She blew up even more, btw, but then I just turned around and walked away, and when she saw that, she left. )
Gah, that woman must've been off her meds.
Today was better, today was only filled with this kind of crazies:
It's the most wonderful time of the year!
Customer is next in line, puts down his basket full of easter stuff and says "Man, I'm looking forward to christmas!"
Me: *scans*
Him: Aren't those christmas chickens cute?! (Points to some easter decorations he's buying)
Me: (Catching on) Oh yeah, they'll look great beside the christmas tree! *bags*
Him: And some people complain that shops are starting too early selling christmas things.
Me: *tells him total*
Him: *gives money*
Me: Goodbye, merry christmas!
Him: And Hanukkah! Don't forget Hanukkah!
Brightened my day, at least.
On to the crazies.
GIMME MAKEUP!
Yesterday, a woman swore at me in french, thinking I didn't understand since I talked to her husband in English...
What made her so angry? We didn't have the thing she wanted.
She wanted powder. Face powder. We discontinued all our makeup a while ago, and I told her that we're getting a whole new line of makeup, next week. Yay? Didn't help. I barely finished my sentence before her arms started waving around and all this nasty words came out.
She called me stupid and I think "an amoeba", the store was ridiculous and so on, lots of swear words, I mean LOTS of swear words. I just understood a word here and there, but that was quite enough!
What made her more angry? That I said "you know, I don't speak french, but I do understand quite a bit"
I stayed completely calm (although ridiculously confused, I mean what the heck ) and lowered my voice when I said that I understood her. And then I gave her a big retail smile
Man, that kind of technique ALWAYS works! Either they blow up even more, but can't do anything 'cause, what did I do wrong? Nothing! I was polite and smiley (And Boss loves it when I do that to the suckies)
Or, they collapse and get really shameful and say sorry <-and then maybe they've learned a lesson about something. (Yeah, right.)
(She blew up even more, btw, but then I just turned around and walked away, and when she saw that, she left. )
Gah, that woman must've been off her meds.
Today was better, today was only filled with this kind of crazies:
It's the most wonderful time of the year!
Customer is next in line, puts down his basket full of easter stuff and says "Man, I'm looking forward to christmas!"
Me: *scans*
Him: Aren't those christmas chickens cute?! (Points to some easter decorations he's buying)
Me: (Catching on) Oh yeah, they'll look great beside the christmas tree! *bags*
Him: And some people complain that shops are starting too early selling christmas things.
Me: *tells him total*
Him: *gives money*
Me: Goodbye, merry christmas!
Him: And Hanukkah! Don't forget Hanukkah!
Brightened my day, at least.
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