Ok, BG: I work at a shop that sells...stuff. Lots of all kinds of stuff. Candles, toys, decorations, candy, socks, thingamabobs, all you need for whichever holiday/happening is coming up, and so on. Also, I'm in Norway.
On to the crazies.
GIMME MAKEUP!
Yesterday, a woman swore at me in french, thinking I didn't understand since I talked to her husband in English...
What made her so angry? We didn't have the thing she wanted.
She wanted powder. Face powder. We discontinued all our makeup a while ago, and I told her that we're getting a whole new line of makeup, next week. Yay? Didn't help. I barely finished my sentence before her arms started waving around and all this nasty words came out.
She called me stupid and I think "an amoeba", the store was ridiculous and so on, lots of swear words, I mean LOTS of swear words. I just understood a word here and there, but that was quite enough!
What made her more angry? That I said "you know, I don't speak french, but I do understand quite a bit"
I stayed completely calm (although ridiculously confused, I mean what the heck
) and lowered my voice when I said that I understood her. And then I gave her a big retail smile 
Man, that kind of technique ALWAYS works! Either they blow up even more, but can't do anything 'cause, what did I do wrong? Nothing! I was polite and smiley (And Boss loves it when I do that to the suckies)
Or, they collapse and get really shameful and say sorry <-and then maybe they've learned a lesson about something. (Yeah, right.)
(She blew up even more, btw, but then I just turned around and walked away, and when she saw that, she left.
)
Gah, that woman must've been off her meds.
Today was better, today was only filled with this kind of crazies:
It's the most wonderful time of the year!
Customer is next in line, puts down his basket full of easter stuff and says "Man, I'm looking forward to christmas!"
Me:
*scans*
Him: Aren't those christmas chickens cute?! (Points to some easter decorations he's buying)
Me: (Catching on) Oh yeah, they'll look great beside the christmas tree! *bags*
Him: And some people complain that shops are starting too early selling christmas things.
Me: *tells him total*
Him: *gives money*
Me: Goodbye, merry christmas!
Him: And Hanukkah! Don't forget Hanukkah!
Brightened my day, at least.
On to the crazies.
GIMME MAKEUP!
Yesterday, a woman swore at me in french, thinking I didn't understand since I talked to her husband in English...
What made her so angry? We didn't have the thing she wanted.

She wanted powder. Face powder. We discontinued all our makeup a while ago, and I told her that we're getting a whole new line of makeup, next week. Yay? Didn't help. I barely finished my sentence before her arms started waving around and all this nasty words came out.
She called me stupid and I think "an amoeba", the store was ridiculous and so on, lots of swear words, I mean LOTS of swear words. I just understood a word here and there, but that was quite enough!
What made her more angry? That I said "you know, I don't speak french, but I do understand quite a bit"

I stayed completely calm (although ridiculously confused, I mean what the heck


Man, that kind of technique ALWAYS works! Either they blow up even more, but can't do anything 'cause, what did I do wrong? Nothing! I was polite and smiley (And Boss loves it when I do that to the suckies)

Or, they collapse and get really shameful and say sorry <-and then maybe they've learned a lesson about something. (Yeah, right.)
(She blew up even more, btw, but then I just turned around and walked away, and when she saw that, she left.

Gah, that woman must've been off her meds.
Today was better, today was only filled with this kind of crazies:
It's the most wonderful time of the year!
Customer is next in line, puts down his basket full of easter stuff and says "Man, I'm looking forward to christmas!"
Me:

Him: Aren't those christmas chickens cute?! (Points to some easter decorations he's buying)
Me: (Catching on) Oh yeah, they'll look great beside the christmas tree! *bags*
Him: And some people complain that shops are starting too early selling christmas things.

Me: *tells him total*
Him: *gives money*
Me: Goodbye, merry christmas!
Him: And Hanukkah! Don't forget Hanukkah!
Brightened my day, at least.

Comment