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All this over some cardboard

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  • #1

    All this over some cardboard

    I had already had a long, semi-crazy night last night, when I got this guy about 30 minutes before closing. He had a huge framed double french door on his cart, and decided he wanted to pay for it at self checkout. I scanned it in for him, and as his wife is paying we have this little conversation.

    DG: idiot door guy
    Me: um....me

    DG: "Do you have any cardboard?"
    Me: "No, sir, we don't. We've already gotten rid of the trash for the evening."
    DG: "You don't have any cardboard?"
    Me: "No, sir."
    DG: "So, what if the door gets damaged while I'm bringing it home?"
    Me: "If it gets damaged, you can bring it back and get a new one."
    DG: "Can I bring it back tomorrow?"
    Me: "Sure, if you want to."
    DG: "If I get home and it's damaged, can I bring it back tonight?"
    Me: "Well, we're closing in 20 minutes." - but if you want to sit in the parking lot all night, sure bring it back. idiot.
    DG: "Are you sure you don't have any cardboard?"
    Me: is this guy serious?? "Yes, sir. I'm positive that we have no cardboard."
    DG: "What about that box? Can I have that box?" *points to a FULL box of bags behind the machine*
    Me: "That box is full." -at this point I'm thinking maybe this guys just giving me a hard time because he's bitter that his kid is in a wheelchair (which he was, but had already gone out to the car with the mom) or something like that. "I can have the lot attendant shrink wrap it for you if you'd like."

    I call the lot guy and have him come in and take the door guy out with the shrink wrap. As he's walking out, he says "I should've gone to <the big blue box>, I bet they'd have cardboard."

    WTF??

    As soon as I was sure he was out the door, I said "Then why don't you go and get some cardboard from them and leave us alone?"

    Seriously, all this about cardboard???

    Success is not the key to happiness. Happiness is the key to success.
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  • #2
    Maybe he was secretly trying to bring back breakdancing.
    "I'm still walking, so I'm sure that I can dance!" from Saint of Circumstance - Grateful Dead

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    • #3
      Ooooh, I know! He could think ahead. 'Hey, I'm going to be buying a big door, maybe I can bring some old blankets with me'


      .... or is that too much to ask?
      Seshat's self-help guide:
      1. Would you rather be right, or get the result you want?
      2. If you're consistently getting results you don't want, change what you do.
      3. Deal with the situation you have now, however it occurred.
      4. Accept the consequences of your decisions.

      "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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      • #4
        Quoth Seshat View Post
        Ooooh, I know! He could think ahead. 'Hey, I'm going to be buying a big door, maybe I can bring some old blankets with me'


        .... or is that too much to ask?
        For an SC yes.
        I'm trying to see things from your point of view, but I can't get my head that far up my keister!

        Who is John Galt?
        -Ayn Rand, Atlas Shrugged

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        • #5
          Quoth Seshat View Post
          Ooooh, I know! He could think ahead. 'Hey, I'm going to be buying a big door, maybe I can bring some old blankets with me'
          That or his wife happened to say "hey we should buy this tonight"

          And he replied "but I have no blankets on which to put it"

          To which she replied "oh well they are sure to have cardboard"

          Since he was in a bad mood it could be that he had no intention of spending that much money.

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          • #6
            Yup, all this over some stupid cardboard. Some customers are just like that. Either we have what they want, or they get mad and throw a temper tantrum like a stupid 2 year old. I've had the exact same thing happen to me a few times, and people roll their eyes at me. 1 even accused us of lieing to them about having cardboard, and they even talked to a manager.

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            • #7
              A CW had the same thing happen to them. The newer stores we have have a cardboard compactor. When it gets full, we call the garbage company they take the full container and replace ti with an empty. Older stores have a interior cardboard baler. He was working at one of the newer stores.

              The SC mentioned that he got it before at <nearby Old store>. CW tried to explain the difference then the SC said "I don't care! GET IN THE COMPACTOR AND GET ME SOME!!!!"

              CW said no and the SC threaten to call the BBB and Corp.

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              • #8
                Quoth mattm04 View Post
                A CW had the same thing happen to them. The newer stores we have have a cardboard compactor. When it gets full, we call the garbage company they take the full container and replace ti with an empty. Older stores have a interior cardboard baler. He was working at one of the newer stores.

                The SC mentioned that he got it before at <nearby Old store>. CW tried to explain the difference then the SC said "I don't care! GET IN THE COMPACTOR AND GET ME SOME!!!!"

                CW said no and the SC threaten to call the BBB and Corp.
                That's where you have the SC climb into the container to get his own damn cardboard, and then "accidentally" push the button to start the compactor. Ahh, I can dream, can't I?

                Hope that fuckwaffle followed through on his threat to contact corporate and the BBB. I further they hope they laughed until they pissed themselves.

                It's because of a similar buttpossum that my store no longer sets aside cardboard for anybody who asks for it. A guy called up wanting cardboard, and we had set some aside for him, but somehow it got tossed in the baler and squished. He came in for his cardboard and we had to tell him we didn't have any.

                So of course he went completely apeshit and yelled at whoever had to be stuck there to listen to him, and then he demanded a manager and hollered at him. After that, manager said "that's it--no more saving cardboard for people."
                Knowledge is power. Power corrupts. Study hard. Be evil.

                "I never said I wasn't a horrible person."--Me, almost daily

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