I am not a personal shopper

[Lace Neil Singer]

This woman came into the petrol station the other day. The first words out of her mouth were, "You don't have much stock over here, do you?"

We don't, due to the fact that, get this, there's a supermarket over the road. That means that cuz we are linked to said supermarket, we are limited as to how much stock we can have. We have tea, coffee, sugar, milk, cereal, washing liquid tablets, bread, cakes, biscuits, some mediciny stuff like cough sweets, Lemsip and painkillers, and also sanitary towels and tampons. And of course, the piles of chocolate, crisps, sweets and drinks that all petrol stations have.

This woman wanted dog food. We don't stock that. When I told her that, and that she could go to the supermarket for that kind of thing, she then said she didn't want to pay for parking just to go and buy dog food, and in the next breath, demanded that I go accross the road to get it for her. Lady, I am not your personal shopper.

I hope her dog got hungry enough to eat her. Tho she would probably give the poor thing indigestion.

[vloglady]

You have to pay for parking at a supermarket in England?

[Lace Neil Singer]

Not all, but this one you do, cuz the car park is owned by the council, who want their pound of flesh.

[Lachrymose]

How did you reply to her demand and how did she react?

[Lace Neil Singer]

I told her that I couldn't do that, and she threw a massive tantrum and said she was never coming back to the petrol station ever again.

I predict she will turn up tomorrow. -_- None of these people EVER keep their promises.

[Lachrymose]

You got that right.

[Mister]

Wow.
Reading the title had me thinking a customer tried to have you walking around your own store and collecting items for him/her, that does happen at my store and new coworkers sometimes get tricked into doing just that. Some customers call you to "help" them and trying to take you around the store while they browse making you their "personal shopping assistant". Sometimes customers want us to call another store in the same chain to check if something is in stock there, no problem if it isn't to busy.
But a customer who believes any store employee automatically becomes their personal slave who gets to run around town, wow.

Unless she was willing to pay you a hundred pound to get her the dog food (which would make her a rich eccentric) she's the full hundred percent of her rocker.

[bainsidhe]

Unless she was willing to pay you a hundred pound to get her the dog food (which would make her a rich eccentric) she's the full hundred percent of her rocker.

In this economy? Hell, I'd demand a few month's pay minimum so I could still pay my bills while I looked for another job. Because I WOULD lose my job if I pulled such a stunt.

Was this woman already parked at the petrol? Was she at a pump or otherwise blocking traffic? If not, and if I was feeling gracious (I doubt I would be after her demands), I might politely suggest she leave her car where it was and walk over to the grocery store herself. More likely, I would stiffly tell her I couldn't help and that she'd have park somewhere else.

[draftermatt]

Sadly, because you are linked with the supermarket, I can see some managers telling you to go and do it.

I know I had some managers that would.

[PepperElf]

except that you can't leave the store unattended either and you could lose sales by closing up in the middle of the day

she can pay for her own parking

[tropicsgoddess]

I told her that I couldn't do that, and she threw a massive tantrum and said she was never coming back to the petrol station ever again.

I predict she will turn up tomorrow. -_- None of these people EVER keep their promises.

I guess they weren't taught not to make promises you can't keep....

[Lace Neil Singer]

Sadly, because you are linked with the supermarket, I can see some managers telling you to go and do it.

I know I had some managers that would.

except that you can't leave the store unattended either and you could lose sales by closing up in the middle of the day

she can pay for her own parking

This. Even tho the petrol station is linked to the supermarket, the staff are not required to run around acting as customers' personal slaves. We have to stay there all day if we are scheduled to work there. For one thing, Health and Safety rules state that there must be two workers there minimum, in case of emergancy situations. So even if I wanted to help this woman, which I didn't, I couldn't. XD

[draftermatt]

This. Even tho the petrol station is linked to the supermarket, the staff are not required to run around acting as customers' personal slaves. We have to stay there all day if we are scheduled to work there. For one thing, Health and Safety rules state that there must be two workers there minimum, in case of emergancy situations. So even if I wanted to help this woman, which I didn't, I couldn't. XD

That's what I figured, I could just picture a story saying "and my manager made me go and do it!, defying his own rules of 2 people in the store at all times"

I'm glad you didn't have to do that, the nerve of some people...

[jjllbb]

Lady, I am not your personal shopper.

ROARRRRRR
HISSSSSSSSSSS

I HATE when people expect you to be their personal shopper. I have a MILLION other things to do, i'm not paid enough, and you're no more special than anyone else in the store.

on BLACK FRIDAY, of all days, we had all registers going and i got someone in line who said i HAD to leave my register to help them in the boys shirts area. I ran over there, with them strolling behind, got to the shirts and said asked what she needed.

After a pause she said......"that one" *point*...."that one...that one and that one. And those are smalls right?"

MY JAW DROPPED. All shirts were within arms reach and she was TALLER than me!!!!!!!!!!!!!!!

I wanted to punch her in the ovaries so she'd never procreate again.