Guest: yea Dave, I have a reservation but due to the recession, I am calling to get my rate reduced
Me: we cant do that
Guest: cant you call the owner? I paid $9000 but tell the owner I am willing to split it with him and pay $4500
Me: we dont do that, sir
Guest: I have been a customer of yours for 15 years, doesnt that count for anything?
Me: well yes sir but I dont think....
Guest: stop after "yes sir".......if you value my business, there should be no but. Dont just tell me, show me by giving me what I've asked for.
Me: we can't
Guest: man you just dont want to cooperate with me, do you?
Me: I cant give the place away
Guest: thats not giving it away......how can you treat a faithful customer like this? I got a friend that owns a house down there and rents through your competitor and I told her we wanted to use you guys instead but I think we will go to the other place where they are more accomodating.
Me: ok sir have a nice day
Guest: you go to hell, you son of a bitch
CLICK
Me: we cant do that
Guest: cant you call the owner? I paid $9000 but tell the owner I am willing to split it with him and pay $4500
Me: we dont do that, sir
Guest: I have been a customer of yours for 15 years, doesnt that count for anything?
Me: well yes sir but I dont think....
Guest: stop after "yes sir".......if you value my business, there should be no but. Dont just tell me, show me by giving me what I've asked for.
Me: we can't
Guest: man you just dont want to cooperate with me, do you?
Me: I cant give the place away
Guest: thats not giving it away......how can you treat a faithful customer like this? I got a friend that owns a house down there and rents through your competitor and I told her we wanted to use you guys instead but I think we will go to the other place where they are more accomodating.
Me: ok sir have a nice day
Guest: you go to hell, you son of a bitch
CLICK
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