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Visitor Parking has been reserved for events since Monday. Luckily the full sign has been on when I get to work.
Female staff member with an attitude: fsm
me: me
fsm: *drives up to the booth & rolls down her window* "I want to park." *already has an attitude*
me: "I'm sorry, but the garage is reserved today & the parking spots are limited to only people on the event list."
fsm *still with an attitude* "I work here. I cannot park?"
me: "I'm sorry, I understand what you are saying, but anyone not on the event list has to find other parking"
fsm: "So staff members have to park at the staff lots?"
me: "yes"
fsm: "So what is the garage reserved for?"
me: "It is reserved for events"
fsm "Yeah...& when I want to park it is reserved"
me: ...
fsm: "Well...every time the garage reserved, I walk through the garage & see open spots"
me: "I'm sorry, but you will have to complain to the Parking office about that"
fsm: "Whatever" *still has an attitude*
She leaves
Vague information guy:
He drives up to the booth, & tells me he is here for a health fair. I do not see anything on the event list stating health fair. I see a reservation for the Community Involvement day & reservations for some small events. The Community Involvement day is the big event. I ask him which dept. is having the event. He does not know. I ask him where is the event list being held. He tells me in some room in the main bldg. I ask him if he has the name of a contact person at the university. He does not. He calls his co-worker, who according to him will be arriving later, & asks her if she has any specific information. She does not. So I call "Kim", who makes the event list & I ask her if the health fair is the same as the Community Involvement day. She asks me if he has a name of a contact person. So I ask him, & he says "the hospital district". I get back to "Kim", & she tells me she cannot work with the information he gave me. So I send him to campus police since I cannot help him. I do not know if they can though.
Vague information guy's co-worker with an attitude:
co-worker with an attitude: cwwa
me: me
cwwa: *drives up to the booth window* "I'm here for the health fair"
me: "I'm sorry, but I am not aware of a health fair being held at this university & my manager is not either. Do you have the name of a contact person working at this university?"
cwwa: "You need to call your manager & tell her to call someone. It is being held here. My co-worker had a hard time parking. No, I do not have the name of a contact person"
*OK, calm down. Sorry, but with the vague information I was given by your co-worker, I was not able to help him.*
So I call "Kim" & explain the situation to her. She asks me if I could find out the name of a contact person at the university over the health fair.
me: "I'm sorry, but my manager asked me if you have the name of a contact person at the university over the event."
cwwa: "Didn't I just tell you I do not have that information. It is being held in room A350"
I get back to "Kim" & she tells me she is attending the Community Involvement day.
I let the guest know the name of the event, Community Involvement Day. She suddenly becomes calmer & no longer has an attitude. She parks in the garage.
Female staff member with an attitude: fsm
me: me
fsm: *drives up to the booth & rolls down her window* "I want to park." *already has an attitude*
me: "I'm sorry, but the garage is reserved today & the parking spots are limited to only people on the event list."
fsm *still with an attitude* "I work here. I cannot park?"
me: "I'm sorry, I understand what you are saying, but anyone not on the event list has to find other parking"
fsm: "So staff members have to park at the staff lots?"
me: "yes"
fsm: "So what is the garage reserved for?"
me: "It is reserved for events"
fsm "Yeah...& when I want to park it is reserved"
me: ...
fsm: "Well...every time the garage reserved, I walk through the garage & see open spots"
me: "I'm sorry, but you will have to complain to the Parking office about that"
fsm: "Whatever" *still has an attitude*
She leaves
Vague information guy:
He drives up to the booth, & tells me he is here for a health fair. I do not see anything on the event list stating health fair. I see a reservation for the Community Involvement day & reservations for some small events. The Community Involvement day is the big event. I ask him which dept. is having the event. He does not know. I ask him where is the event list being held. He tells me in some room in the main bldg. I ask him if he has the name of a contact person at the university. He does not. He calls his co-worker, who according to him will be arriving later, & asks her if she has any specific information. She does not. So I call "Kim", who makes the event list & I ask her if the health fair is the same as the Community Involvement day. She asks me if he has a name of a contact person. So I ask him, & he says "the hospital district". I get back to "Kim", & she tells me she cannot work with the information he gave me. So I send him to campus police since I cannot help him. I do not know if they can though.
Vague information guy's co-worker with an attitude:
co-worker with an attitude: cwwa
me: me
cwwa: *drives up to the booth window* "I'm here for the health fair"
me: "I'm sorry, but I am not aware of a health fair being held at this university & my manager is not either. Do you have the name of a contact person working at this university?"
cwwa: "You need to call your manager & tell her to call someone. It is being held here. My co-worker had a hard time parking. No, I do not have the name of a contact person"
*OK, calm down. Sorry, but with the vague information I was given by your co-worker, I was not able to help him.*
So I call "Kim" & explain the situation to her. She asks me if I could find out the name of a contact person at the university over the health fair.
me: "I'm sorry, but my manager asked me if you have the name of a contact person at the university over the event."
cwwa: "Didn't I just tell you I do not have that information. It is being held in room A350"
I get back to "Kim" & she tells me she is attending the Community Involvement day.
I let the guest know the name of the event, Community Involvement Day. She suddenly becomes calmer & no longer has an attitude. She parks in the garage.
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