Tweet
...or I can't do anything about it and the MOD will tell you the same fucking thing.
I had two little gems today, one of which was a borderline SC but also had a bit of a Brain Burp while the other was more of a SC then anything.
Need your Credit Card, please
This lady had two returns that she wanted to do but didn't have the other credit card in which to put the majority of the returns back onto it. She said that she didn't think she needed to bring the card with her and that the code on the receipt would automatically put it on her card. No, it's just for us to keep track of returns in case there's some sort of fraud going around --- and, no, we're NOT Wally World, we CAN'T do the same EXACT return procedure as them.
She got really annoyed about it and gave me the Look of Death when I told her this. Nothing I could do about it without the card except to put it on a Return Card. Course she didn't like that either and just took what I didn't return back home with her.
I can't give you money out of thin air, Grandma
Last customer of the day before I got out of work. Lady had returned a bunch of stuff a while ago and was getting some more stuff to use up a Return Card, or so she said. The total came up to just UNDER $7, her credit was a little OVER $7. She hands me the receipt showing that she did, in fact, have a credit but didn't have the Return Card with her. There was nothing I could do without this card, I told her this about five times and she got rather nasty with me. She wanted a manager, I told her that the manager would tell her the same exact thing that I was telling her. She didn't get the two things that she really wanted but got the cheaper of the four items she had and left.
Listen, I'm not stupid and was not hired yesterday. I know what the hell I'm doing, if you don't have what we need to process your returns/sale/exchange, I can't do anything about it. If you don't like the fact that I won't cave in to give you your invisible money for items, Wally World is just twenty minutes away. I'd like to keep my job over giving you seven bucks that doesn't exist or you lost.
Don't let the door hit you on the ass on the way out.
I had two little gems today, one of which was a borderline SC but also had a bit of a Brain Burp while the other was more of a SC then anything.
Need your Credit Card, please
This lady had two returns that she wanted to do but didn't have the other credit card in which to put the majority of the returns back onto it. She said that she didn't think she needed to bring the card with her and that the code on the receipt would automatically put it on her card. No, it's just for us to keep track of returns in case there's some sort of fraud going around --- and, no, we're NOT Wally World, we CAN'T do the same EXACT return procedure as them.
She got really annoyed about it and gave me the Look of Death when I told her this. Nothing I could do about it without the card except to put it on a Return Card. Course she didn't like that either and just took what I didn't return back home with her.
I can't give you money out of thin air, Grandma
Last customer of the day before I got out of work. Lady had returned a bunch of stuff a while ago and was getting some more stuff to use up a Return Card, or so she said. The total came up to just UNDER $7, her credit was a little OVER $7. She hands me the receipt showing that she did, in fact, have a credit but didn't have the Return Card with her. There was nothing I could do without this card, I told her this about five times and she got rather nasty with me. She wanted a manager, I told her that the manager would tell her the same exact thing that I was telling her. She didn't get the two things that she really wanted but got the cheaper of the four items she had and left.
Listen, I'm not stupid and was not hired yesterday. I know what the hell I'm doing, if you don't have what we need to process your returns/sale/exchange, I can't do anything about it. If you don't like the fact that I won't cave in to give you your invisible money for items, Wally World is just twenty minutes away. I'd like to keep my job over giving you seven bucks that doesn't exist or you lost.
Don't let the door hit you on the ass on the way out.
Comment