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  • #16
    Quoth XCashier View Post
    It's a good thing I've never been considered for management, I don't think I could keep from telling SCs precisely what I think of them and their ways.
    My brief foray into management at the Landmark Luxury Hotel did have its moments.

    Such as the time I was bartending, and one of the servers had an SC who had a complaint, and I went out to talk to the SC. Well, the SC was not happy with my attempt to resolve the situation, and demanded to speak to a manager. Big mental smile on my part. "Sir, I AM the Supervisor tonight." Translation: fuck you. You're not getting anything more than what I offered, and if you continue with this shitty attitude of yours, you won't even get that much.

    "The Customer Is Always Right...But The Bartender Decides Who Is
    Still A Customer."

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    • #17
      Your former manager is a brainless twit. In her effort to placate a mega-SC she's actually hurting her own business. you see, a cheap-a$$ $1 battery jagoff who ticks everyone off, lowers morale, and wastes everyone's time IS NOT A GOOD F-NG CUSTOMER!!!! And business would be much better off if Captain C-ckface did indeed take his "business" elsewhere.

      Now unfortunately, where there's spineless idiotic management, it often means there's even more spineless and exponentially more idiotic corporate, who happily lubes up and takes it from crappy $1 battery customers and forces their store managers to do the same.
      Last edited by BaristaTrav; 04-13-2009, 03:57 AM.
      I will never go to school!

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      • #18
        Quoth Nelsonette View Post
        He also smelled like garlic and cat pee. Very strongly so.
        Why does that sound so very familiar?? Oh I know!

        Was the guy squinting a lot? I know it's a long shot, you probably don't live anywhere near here, but still even if it's not the same guy I'm thinking of I feel your pain. I know exactly the smell your describing(or close to it at least)....yes I know very well.... -_-

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        • #19
          He DID squint a lot, and did I mention the hard-to-understand voice? Gah. I felt bad for him at first, I don't really know anyone who purposely smells that bad, but as he kept being a jerk my sympathy dried up.
          I'm new here, so if you have any questions, feel free to message me. I'll probably change this later when I find something funny to put here.

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          • #20
            It's called pretend checking. AKA, unscheduled break.

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            • #21
              Quoth Nelsonette View Post
              He DID squint a lot, and did I mention the hard-to-understand voice? Gah. I felt bad for him at first, I don't really know anyone who purposely smells that bad, but as he kept being a jerk my sympathy dried up.
              0.o Are you serious?! You don't live south of Houston by any chance?! Cause that totally sounds like Squints!! He use to be a regular at our store till he finally got banned.

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              • #22
                Quoth mattm04 View Post
                It's called pretend checking. AKA, unscheduled break.

                That's what I did at one of my jobs. I would know if something was out of stock or not, but the SC's still wanted me to check for them. So, I would go into the back and stand around for a few seconds.

                I know it's terrible, but not as bad as my best friend, J, who I worked with at the time. He often answered the phone if customer service was too busy. It was usually someone who wanted to know if we had product X or whatever. He would tell them no, and of course they want him to go check. So he put them on hold while we carried on our conversaion or whatever we were doing. After a few minutes, he would pick the phone back up, and tell them that he was very sorry, but we did't have what they were asking for.

                EDIT: Woot! 800th post! Took me a while didn't it?
                Check out my cosplay social group!
                http://customerssuck.com/board/group.php?groupid=18

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                • #23
                  Quoth Gabrielle Proctor View Post
                  I know it's terrible, but not as bad as my best friend, J, who I worked with at the time. He often answered the phone if customer service was too busy. It was usually someone who wanted to know if we had product X or whatever. He would tell them no, and of course they want him to go check. So he put them on hold while we carried on our conversaion or whatever we were doing. After a few minutes, he would pick the phone back up, and tell them that he was very sorry, but we did't have what they were asking for.
                  *raises hand* Guilty!

                  What?! It was like 10 minutes till we closed on Thanksgiving, and was really busy. I just said "Lemme check real quick' *five minutes later* "I'm sorry we seem to be out."

                  EDIT: Woot! 800th post! Took me a while didn't it?
                  Damn, took you long enough.

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                  • #24
                    I love the title to this thread!

                    Quoth mattm04 View Post
                    It's called pretend checking. AKA, unscheduled break.
                    I do that sometimes, when I'm on the phones and the person bagers me to look up something online on another site when I didn't find it on the first 5 sites I was looking at for the answer. I put them on hold and surf.
                    Last edited by depechemodefan; 04-15-2009, 01:18 AM. Reason: adding
                    Time! Time! Time is what turns kittens into cats.

                    Don't teach me a lesson; all I learn is that you are an asshole.

                    I wish porn had subtitles.

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                    • #25
                      Quoth SG15Z View Post
                      0.o Are you serious?! You don't live south of Houston by any chance?! Cause that totally sounds like Squints!! He use to be a regular at our store till he finally got banned.
                      No, sorry, I'm a few states above ya!

                      I can't do unscheduled breaks at my new job (which makes me sad).

                      On the other hand, I can go into the dish room (right across from the office) and drink a soda when counter gets slow and all my work is caught up. I can look through the open office door and watch the computer monitors hooked up to the cameras, and when I see someone approach the counter, put the soda down and pop up there before they even reach it, smiling and ready to help them with their bill.

                      I love it.
                      I'm new here, so if you have any questions, feel free to message me. I'll probably change this later when I find something funny to put here.

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                      • #26
                        Quoth Nelsonette View Post
                        No, sorry, I'm a few states above ya!
                        Eek, that could mean only one thing then.... There's more than one Squints out there!!!! Dun dun dun! That's a scary thought......

                        Comment


                        • #27
                          Wow, I'm really impressed by your leaving comment. That was cool.

                          Managers who rim you in front of customers are douchemuffins. No doubt. When i worked at the Grocery Store all my Sups would kick ass for me. And the AGM would swoop in if you really needed muscle.

                          However, if the GM got a whiff of anything, it was you who had to apologize. This included if a customer attacked you. He would apologize to them for our awful behavior, and maybe give them whatever they came looking for. Or....You know whatever they may have thrown at the cash girl.
                          Hinakiba777- Student of Divinity-Always trying to get laid.

                          Annoying student=I pay tuition here so I pay your salary!
                          Desk Worker=I pay tuition here, too. So I guess I pay myself.

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