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I absolutely, positively HATE dealing with furniture customers. Mostly because the whole department is a pain in the ass for which I am not trained, but also because of people like THIS asshole.
Guy tells me he wants a certain chair. I check inventory and it says we have it in stock, I go to look for it.
SC: Or this one.
Me: Which one?
SC: If you don't have that one, I'll take this one instead.
Me: OK *jots down SKU*
SC: How big is the box for the first one?
Me: Pretty big. It's a "quick-set chair that's pre-assembled and only needs to be unfolded, so the box is big.
SC: Oh, ok.
I showed him a different quick-set chair that was on the sales floor, in the box.
Me: This big.
SC: Oh, I don't think that will fit in my car. Can I pay for it and pick it up on Friday.
Me: That's no problem, but we can also order it and have it shipped directly to you at no extra charge. It'd be there Thursday.
SC: No that's OK.
Me: Well, let me make sure we have it first.
*I head into the back room*
SC: WAIT!
Me *leaning back out the door* Yes?
SC: I'll take the second one instead.
Me: Oh, ok.
I locate the box for the second chair. It's on a mid-level rack. I reached up and slid it of the shelf, only to be surprised by the weight. Damn thing slipped out of my grasp and hit me in the FACE, smashing my glasses back into my right temple (thankfully not damaging them; I have four way hinges) and damn near knocking me silly.
CW (who'd I'd waved off when she offered to help a moment earlier.....stupid.....: Dave1982! Dave1982! Are you OK????
Me: That hurt....a LOT!!
(I'll bet you I'll have a bruise on my face tomorrow)
SO I bring the fucking chair up the registers.
SC: Oh.....I thought the box would be smaller.
Me: It is. It's half the size of the other one.
SC: Well, I'm driving my Volkswagen Beetle.
Wait...your what???
So he again asks if he can pay for it and have us hold it until Friday. You know, if he'd TOLD me he was driving a Beetle, I could have told him ahead of time the box wouldn't fit, and avoiding SMASHING MYSELF IN THE FACE WITH IT!!!!!
SC: Actually......can I get the first one instead?
Me: You want the other one? The quick-set? The one in the bigger box?
SC: Yes.
AAAARRRGGGG!!!!!!!! What the FUCK!? Yet another decision that could have avoided my nearly getting a concussion!!!!
So I wheel the fucking chair out back and verify that the other one is in stock. I got back up and give the cashier the SKU (the same who witnessed me getting smacked in the back room).
SC: Isn't it on sale?
Me: No.
Turns out he saw it on staples.com for less. Now getting very irritated by all the time this is taking (plus you know, having a bruised FACE), I check, and indeed it's on sale for $80 off online. I tell the cashier to override the price.
SC: Actually.....I was just talking with my wife, and she wants me to get the other one.
Me: The one I just put out back.
SC: Yes.
You know, this is getting REALLY tiresome. I saw you on the phone. That conversation ended BEFORE you had me look up the price of the Quick-Set chair online.
So WHY THE FUCK DID YOU JUST HAVE ME WASTE MY TIME - AND YOURS - LIKE THAT?!?!?!?!?!?!
Me: Are you SURE this time??
SC: Yes.
I gave the cashier the SKU for the chair I'd just brought out back.
After he finally left, I was seething.
Cashier: Take a deep breath.......
OpsMan:
was that all about.
Me: *explains*
OpsMan:
What an idiot.....
Guy tells me he wants a certain chair. I check inventory and it says we have it in stock, I go to look for it.
SC: Or this one.
Me: Which one?
SC: If you don't have that one, I'll take this one instead.
Me: OK *jots down SKU*
SC: How big is the box for the first one?
Me: Pretty big. It's a "quick-set chair that's pre-assembled and only needs to be unfolded, so the box is big.
SC: Oh, ok.
I showed him a different quick-set chair that was on the sales floor, in the box.
Me: This big.
SC: Oh, I don't think that will fit in my car. Can I pay for it and pick it up on Friday.
Me: That's no problem, but we can also order it and have it shipped directly to you at no extra charge. It'd be there Thursday.
SC: No that's OK.
Me: Well, let me make sure we have it first.
*I head into the back room*
SC: WAIT!
Me *leaning back out the door* Yes?
SC: I'll take the second one instead.
Me: Oh, ok.
I locate the box for the second chair. It's on a mid-level rack. I reached up and slid it of the shelf, only to be surprised by the weight. Damn thing slipped out of my grasp and hit me in the FACE, smashing my glasses back into my right temple (thankfully not damaging them; I have four way hinges) and damn near knocking me silly.
CW (who'd I'd waved off when she offered to help a moment earlier.....stupid.....: Dave1982! Dave1982! Are you OK????
Me: That hurt....a LOT!!
(I'll bet you I'll have a bruise on my face tomorrow)
SO I bring the fucking chair up the registers.
SC: Oh.....I thought the box would be smaller.
Me: It is. It's half the size of the other one.
SC: Well, I'm driving my Volkswagen Beetle.
Wait...your what???
So he again asks if he can pay for it and have us hold it until Friday. You know, if he'd TOLD me he was driving a Beetle, I could have told him ahead of time the box wouldn't fit, and avoiding SMASHING MYSELF IN THE FACE WITH IT!!!!!
SC: Actually......can I get the first one instead?
Me: You want the other one? The quick-set? The one in the bigger box?
SC: Yes.
AAAARRRGGGG!!!!!!!! What the FUCK!? Yet another decision that could have avoided my nearly getting a concussion!!!!
So I wheel the fucking chair out back and verify that the other one is in stock. I got back up and give the cashier the SKU (the same who witnessed me getting smacked in the back room).
SC: Isn't it on sale?
Me: No.
Turns out he saw it on staples.com for less. Now getting very irritated by all the time this is taking (plus you know, having a bruised FACE), I check, and indeed it's on sale for $80 off online. I tell the cashier to override the price.
SC: Actually.....I was just talking with my wife, and she wants me to get the other one.
Me: The one I just put out back.
SC: Yes.
You know, this is getting REALLY tiresome. I saw you on the phone. That conversation ended BEFORE you had me look up the price of the Quick-Set chair online.
So WHY THE FUCK DID YOU JUST HAVE ME WASTE MY TIME - AND YOURS - LIKE THAT?!?!?!?!?!?!
Me: Are you SURE this time??
SC: Yes.
I gave the cashier the SKU for the chair I'd just brought out back.
After he finally left, I was seething.
Cashier: Take a deep breath.......
OpsMan:
was that all about.Me: *explains*
OpsMan:
What an idiot.....
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