Guest: Yea Dave, I just arrived here and it looks like it is very busy in your lobby. I really dont want to wait in line. Can you meet me out here at my car and check me in?
Me: No ma'am
Guest: Dave, we have been driving all night, we are tired and we dont want to wait in line. Why cant you cooperate with us?
Me: because everyone has to wait in line to check in
Guest: well can we at least go to the head of the line since we are tired and we have been driving all night and I have a screaming baby
Me: no ma'am
Guest: WHY?
Me: because everyone waits in line
Guest: It is going to take us an hour to get through that line. You are not treating us fairly
Me: how arent we treating you fairly?
Guest: because we have spent a lot of money on this trip and drove 12 hours and now we have to wait god knows how long to check in. This is a nightmare. Our vacation is already ruined.
They come in to check in and I hear her at the desk
Guest: I want the number to your general manager because Dave was very unkind to me. I have rented with you all for 11 years and have never been treated so horribly. I demand that something be done about this. I want a call from your general manager assuring me that Dave has been appropriately disciplined so I can have closure on this. To make me wait all that time to check in given the money I have spent here over the years is a slap in the face.
I hear this woman bawling at the front, what a biatch
Me: No ma'am
Guest: Dave, we have been driving all night, we are tired and we dont want to wait in line. Why cant you cooperate with us?
Me: because everyone has to wait in line to check in
Guest: well can we at least go to the head of the line since we are tired and we have been driving all night and I have a screaming baby
Me: no ma'am
Guest: WHY?
Me: because everyone waits in line
Guest: It is going to take us an hour to get through that line. You are not treating us fairly
Me: how arent we treating you fairly?
Guest: because we have spent a lot of money on this trip and drove 12 hours and now we have to wait god knows how long to check in. This is a nightmare. Our vacation is already ruined.
They come in to check in and I hear her at the desk
Guest: I want the number to your general manager because Dave was very unkind to me. I have rented with you all for 11 years and have never been treated so horribly. I demand that something be done about this. I want a call from your general manager assuring me that Dave has been appropriately disciplined so I can have closure on this. To make me wait all that time to check in given the money I have spent here over the years is a slap in the face.
I hear this woman bawling at the front, what a biatch
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