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*I* Didn't leave!

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  • #1

    *I* Didn't leave!

    Well, I started work at a call center a couple weeks ago; this was our second week on the phones. There were some decent calls, but this one is probably my favorite.

    Before first break, we'd broken somewhere to the tune of one hundred calls a piece, most of them being answering machines. After break it calmed down to a decent amount of actual people mixed in with more machines.

    As we're making calls, I finally get this one gem of a call. I really, really wanted to feel bad for her. I really did. But I couldn't bring myself to do it. You'll see why.

    SC - The defender
    Me - Your local MazdaSpeed powered Phone Monkey.

    *Opening speil*

    Me: Okay, what I'd like to do is take a quick minute to take a peek into your account and see if there isn't anything I can do to save you some money today.
    SC: Now is a really bad time; I've got my two year old crawling around my drawers to kill time, and I need to go somewhere.
    Me: Okay, is there a better time when I can reach you?
    SC: I've got two kids, I work full time, all my time is spent either working or keeping my kids out of trouble, so do you think I have some free time to talk to you?
    Me: *Thinking - okay, lady, calm down.* Erm. . .
    SC: I don't have any time to myself, I don't have time to eat on my own, to sleep on my own, to be on my own at all, but if I had some extra time, I'd love to talk to you about saving some money.
    Me: *Okay, really, CALM DOWN.* Okay, then. . .erm. . .thanks for your time. . .

    *Closing Speil*

    Okay. I could have forgiven her if she hadn't decided to explode on me. She wasn't yelling or screaming or anything, but she was talking to me like I was the one who'd decided to get her pregnant and then take off.

    And. . .another week.

    Arghetlam@CS ~ $ sudo awesome
    Tags: None
  • #2
    That lady needs a Mom's day off or else she is going to explode soon, see the cracks?

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    • #3
      One would think that in THIS ECONOMY someone with little kids would be interested in saving money. In the time she spent ranting at you she probabley could have saved money.
      There Can Be Only One

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      • #4
        I can see where the poor thing was coming from. I can bet if you hadn't been the first voice over the age of 3 she'd heard in the past week, you wouldnt have gotten an earful.

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        • #5
          i'd have sympathy if she wasn't being such an ass about her 'unique' problem . i have a friend who has four and managed quite well in the same situation, so her two children really don't compare.

          somehow, her situation feels a bit exaggerated for effect.
          look! it's ghengis khan!
          Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)

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          • #6
            Quoth Duncan MacLeod View Post
            One would think that in THIS ECONOMY someone with little kids would be interested in saving money.
            Or maybe she just didn't want to deal with a telephone solicitor promising to save her money.

            Nothing personal against the OP, but just about EVERY telemarketer promises to save you money, no matter how much what they are selling costs.

            See also: Amway.

            Just saying.

            "The Customer Is Always Right...But The Bartender Decides Who Is             Still A Customer."

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            • #7
              Quoth Jester View Post
              Or maybe she just didn't want to deal with a telephone solicitor promising to save her money.

              Nothing personal against the OP, but just about EVERY telemarketer promises to save you money, no matter how much what they are selling costs.
              I know that I hate dealing with telemarketers.
              Under The Moon Paranormal Research
              San Joaquin Valley Paranormal Research

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              • #8
                Quoth Jester View Post
                See also: Amway.
                I'm an Amway supporter. When you find a laundry detergent that cleans as well as SA8 (Amway's detergent) without making you break out into hives, you give me a ring and I'll start using it.

                I'm allergic to damned near every detergent under the sun except for All (has to be the free and clear one) and it just doesn't clean as well as SA8 does. Their products was also environmentally safe long before it became a popular fad and I'd LOVE to find a breakfast bar as tasty as theirs.
                Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

                Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

                Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

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                • #9
                  somehow, her situation feels a bit exaggerated for effect.
                  That's what customers do over the phone. exaggerate just to get sympathy so that the company will bow down to them.

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                  • #10
                    Quoth Jester View Post
                    Or maybe she just didn't want to deal with a telephone solicitor promising to save her money.
                    The customer has an account with the company the OP works with. That's not cold calling solicitation.

                    Rapscallion

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