Hey there, me again. This isn't all suck, some of this is just plain stupid, so mods, if this doesn't belong here, please move as you like, sorry in advance if it is.
Please Don't Sell me a Nice Day!
A man comes up to my line and I start to greet him, he goes, 'I don't want any, thank you.' but for some reason, he goes 'What did you say?' after a few moments.
I said, 'I believe it was, how are you?' He turned red and replied he was fine.
Credit Cards are Easy...for most people
A woman came through my line and asked for an 'HEB card.' I asked, 'Do you want a gift card?' she says 'No.' I ask, 'Do you want a credit card?' she says 'No! An HEB card.' I realize what she means and ask, 'Do you mean a Partner Perks card?' She goes, 'Yeah, the discount one!'
I go, 'I'm sorry, ma'am, that card is only for HEB partners and their families.' She goes, 'Oh. Well, could you swipe yours for me?'
Oy.
I go, 'I'm sorry, ma'am, I'm not allowed to do that.' And she made me call over a manager to confirm. Then she tried to pay with a credit card...and it took 15 minutes. Here's why:
a) First she swiped it the entirely wrong way...five times. Even after I told her how.
b) She kept hitting 'debit' when she needed to hit 'food stamps.'
c) She forgot her pin number and had to call two people to get it.
d) After all that, we couldn't even honor the damn card because it's from a bank in HAWAII!
She eventually just left without paying. Even though I was really frustrated, I felt bad, because she was buying baby formula and diapers.
---
That's all for right now. Until next time, same suck time, same suck channel!
Please Don't Sell me a Nice Day!
A man comes up to my line and I start to greet him, he goes, 'I don't want any, thank you.' but for some reason, he goes 'What did you say?' after a few moments.
I said, 'I believe it was, how are you?' He turned red and replied he was fine.
Credit Cards are Easy...for most people
A woman came through my line and asked for an 'HEB card.' I asked, 'Do you want a gift card?' she says 'No.' I ask, 'Do you want a credit card?' she says 'No! An HEB card.' I realize what she means and ask, 'Do you mean a Partner Perks card?' She goes, 'Yeah, the discount one!'
I go, 'I'm sorry, ma'am, that card is only for HEB partners and their families.' She goes, 'Oh. Well, could you swipe yours for me?'
Oy.
I go, 'I'm sorry, ma'am, I'm not allowed to do that.' And she made me call over a manager to confirm. Then she tried to pay with a credit card...and it took 15 minutes. Here's why:
a) First she swiped it the entirely wrong way...five times. Even after I told her how.
b) She kept hitting 'debit' when she needed to hit 'food stamps.'
c) She forgot her pin number and had to call two people to get it.
d) After all that, we couldn't even honor the damn card because it's from a bank in HAWAII!
She eventually just left without paying. Even though I was really frustrated, I felt bad, because she was buying baby formula and diapers.
---
That's all for right now. Until next time, same suck time, same suck channel!
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